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For Companies At a Glance
- Tasks: Lead client growth and drive new business for our creative agency.
- Company: Join Higherin, a mission-driven company connecting students with dream careers.
- Benefits: Competitive salary, commission, hybrid work, and opportunities for professional growth.
- Why this job: Make a real impact in the creative industry while mentoring future talent.
- Qualifications: Proven experience in client leadership and business development in creative sectors.
- Other info: Collaborative environment with a focus on innovation and career discovery.
The predicted salary is between 55000 - 65000 £ per year.
Higherin is on a mission to help ambitious young people land their dream careers. We connect students with leading employers through our careers platform, showcasing apprenticeships, placements, internships, and graduate opportunities across the UK. Alongside this, our creative agency partners with top brands to bring career discovery to life in new and exciting ways.
The Role
Are you a commercial leader with a proven track record of winning significant new clients in the creative, media, or employer brand space? Higherin is seeking a highly motivated and collaborative Head of Client Growth to drive new business for our Agency offering. The Head of Client Growth is responsible for generating, qualifying, and converting high-quality new opportunities. You will be the commercial spearhead, collaborating with our Account Directors, Creative, Operations, Strategy, and Delivery teams to shape effective, innovative, and deliverable proposals.
- Drive New Business and Pipeline Growth
- Execute a targeted new business strategy focused on early talent market priorities and commercial goals.
- Build prospect lists, conduct outreach, and open/qualify opportunities where Higherin can deliver strong value.
- Maintain accurate pipeline management and forecasting within HubSpot.
- Lead the Pitch and Proposal Process
- Lead discovery sessions with senior client stakeholders to define objectives and success measures.
- Translate client needs into clear internal briefs.
- Coordinate proposal development and lead the pitch team, ensuring a confident and consistent narrative.
- Commercial Leadership and Continuity
- Negotiate commercials, scope, and contractual terms.
- Oversee the production of Statements of Work (SOWs).
- Act as the commercial client lead for Year 1, ensuring commercial alignment, continuity from pitch to delivery, and supporting senior-level relationship building.
- Work closely with internal teams to ensure proposals are deliverable and commercially sound.
- Act as a commercial coach for the delivery team.
- Align with the B2B Marketing function on campaigns, events, content, and outreach strategy, providing market insights to refine our positioning.
Essential Skills and Experience
- Proven experience leading multi-disciplinary pitches and winning new clients, ideally in an agency setting.
- Experience in business development or client leadership roles within creative, media, employer brand, or B2B services.
- Familiarity with CRM-driven sales processes (ideally HubSpot).
- Knowledge of early talent, employer brand, or recruitment marketing.
- Excellent communication, presentation, and proposal-writing skills.
- Commercially confident, able to structure clear, profitable scopes and pricing models.
- A professional, collaborative leadership style, with the ability to mentor Account Directors and work across multiple disciplines.
- Reliable and confident in operating within a clearly defined sales process, with strong organising and project management abilities.
We have a hybrid work set-up, and you'll be expected to work from our Brixton office every Thursday with our client-facing teams. Other travel to client offices (mostly in London) across the UK will be required.
Salary Between £55,000 and £65,000 per annum, depending on experience, plus commission.
First stage: video interview with the People Director, Ruby. Second stage: in-person (where possible) interview and task with Commercial Director, Abbie, and Head of Business Development, Jordan. Final stage: in-person interview with CEO, Ali, Head of Client Delivery, Charley, and Creative Director, Rob.
All candidates must have proof of the right to work in the UK. We cannot provide visa sponsorship for this role.
Head of Client Growth employer: Higherin (Previously RMP Enterprise)
Contact Detail:
Higherin (Previously RMP Enterprise) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Growth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or collaborators on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Practice your pitch! Whether it’s for a formal interview or a casual chat, being able to clearly articulate what you bring to the table is key. We should rehearse our pitch until it feels natural, so we can confidently showcase our skills and experience when the opportunity arises.
✨Tip Number 3
Follow up after meetings or interviews. A simple thank-you email can go a long way in keeping us top of mind. Let’s show our enthusiasm and remind them why we’re the perfect fit for the role. Plus, it’s a great chance to reiterate any points we might have missed during the conversation.
✨Tip Number 4
Utilise our website to apply! We’ve got loads of resources and opportunities that can help us land that perfect role. By applying through our platform, we can ensure our application gets the attention it deserves and connects us directly with leading employers.
We think you need these skills to ace Head of Client Growth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Client Growth role. Highlight your experience in winning new clients and leading pitches, as this is what we’re really looking for!
Showcase Your Commercial Acumen: We want to see your commercial leadership skills shine through. Share specific examples of how you've negotiated contracts or developed successful proposals in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Higherin (Previously RMP Enterprise)
✨Know Your Numbers
As a Head of Client Growth, you'll need to demonstrate your commercial acumen. Brush up on your past achievements, especially those related to client acquisition and revenue growth. Be ready to share specific figures and examples that showcase your success in driving new business.
✨Master the Pitch Process
Since leading pitches is a key part of the role, practice articulating your approach to proposal development. Think about how you would lead a discovery session and translate client needs into actionable briefs. Prepare to discuss how you ensure a consistent narrative throughout the pitch process.
✨Showcase Your Collaborative Spirit
This role requires working closely with various teams. Highlight your experience in cross-functional collaboration during the interview. Share examples of how you've successfully worked with creative, operations, and strategy teams to deliver compelling proposals and maintain client relationships.
✨Familiarise Yourself with HubSpot
Since familiarity with CRM-driven sales processes like HubSpot is essential, make sure you understand its functionalities. If you have experience using it, be prepared to discuss how you've leveraged it for pipeline management and forecasting in your previous roles.