Director - Residential Maintenance

About Us:

We are working with a leading housing association that is growing and evolving its property services division. The organisation is dedicated to delivering exceptional maintenance and repairs services across residential communities in the southern UK. They are looking for a strong leader with a technical background to support large teams and deliver efficient services across the UK.

The Role:

We are seeking a driven and experienced Director to oversee a large-scale repairs and maintenance programme across the UK. This pivotal role involves managing a large direct team, overseeing multi-million-pound budgets, and ensuring the successful delivery of our operational commitments. As a key member of the Property Senior Leadership Team (SLT), you will play a vital role in shaping our strategic direction and operational excellence.

Key Responsibilities:

• Lead and inspire a large operational team, fostering a culture of safety, quality, and continuous improvement.
• Manage and optimise a multi-million-pound budget, ensuring cost-effective service delivery.
• Oversee the planning, scheduling, and execution of large-scale residential maintenance projects.
• Develop and implement operational strategies that align with overall business objectives.
• Maintain compliance with health and safety regulations, industry standards, and legal requirements.
• Work closely with property management, asset teams, and external contractors to enhance service delivery.
• Track and report on key performance indicators, ensuring targets are met or exceeded.
• Advocate for residents\’ needs, ensuring high customer satisfaction levels.

Candidate Profile:

• Proven experience in managing large-scale residential maintenance and repairs programmes.
• Strong leadership skills with experience managing large direct teams.
• Demonstrable success in managing multi-million-pound budgets.
• Exceptional planning, organisational, and communication skills.
• Hands-on experience with health and safety compliance and industry standards.
• Strategic thinker with an innovative approach to problem-solving.
• Strong stakeholder management skills, with the ability to influence at all levels.

Benefits:

• Competitive salary and Bonus
• Car allowance or company vehicle
• Generous holiday entitlement
• Pension scheme