At a Glance
- Tasks: Deliver top-notch customer service and help create a welcoming shopping vibe.
- Company: Join the iconic Yankee Candle team and spread joy through fragrances.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for those looking to gain retail experience and grow their career.
- Why this job: Be part of a team that makes shopping a delightful experience for customers.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 9.9 - 12.1 £ per hour.
The Role
To provide excellent customer service, support daily store operation, and help create a welcoming shopping experience while promoting Yankee Candle products and achieving targets.
- Key responsibilities
- Deliver exceptional customer service and product recommendations.
- Assist customers in selecting fragrances, gifts, and home products.
- Operate the till and handle card/card transactions accurately.
- Replenish stock and maintain product display.
- Receiving and processing delivery.
- Maintain a high standard of cleanliness and presentation throughout the store and stockroom.
- Assisting with stock counts.
- Work with the team to achieve sales goals and KPI's.
- Resolve customer queries and concerns professionally.
Skills And Experience
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Good communication and time management skills.
- Previous retail experience preferred.
- Passion for delivering a positive customer experience.
- Flexibility Requirements
- Availability to work a flexible 16-hour schedule.
- Able to work weekdays, evenings, and weekends, bank holidays and additional hours when required to meet the business needs.
- Applications from candidates who have previously applied will not be accepted.
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Yankee Candle – Sales Assistant (6 hour) in Leicester employer: Highcross Shopping Centre
Umami World Kitchen in Leicester is an excellent employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the culinary field. With on-the-job training and a focus on safety and hygiene, employees can thrive while contributing to a vibrant kitchen environment. Join us to enjoy competitive pay and the opportunity to develop your skills in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Yankee Candle – Sales Assistant (6 hour) in Leicester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Highcross Shopping Centre, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Yankee Candle – Sales Assistant (6 hour) in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Highcross Shopping Centre that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Highcross Shopping Centre will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Highcross Shopping Centre and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Highcross Shopping Centre
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Highcross Shopping Centre, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Highcross Shopping Centre!
