Restaurant Operations Lead — Guest Experience in Leicester

Restaurant Operations Lead — Guest Experience in Leicester

Leicester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Highcross Shopping Centre

At a Glance

  • Tasks: Lead restaurant operations and ensure an exceptional guest experience every day.
  • Company: Umami World Kitchen, a vibrant restaurant in Leicester.
  • Benefits: Flexible schedule, competitive pay, and a fun work environment.
  • Other info: Opportunity for growth in a dynamic and supportive atmosphere.
  • Why this job: Join a passionate team and make a difference in guests' dining experiences.
  • Qualifications: Experience in restaurant management and a knack for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Umami World Kitchen in Leicester is seeking an experienced Assistant Manager to support the daily operations of our restaurant, working closely with the General Manager and Deputy General Manager to ensure efficient service and outstanding customer experience.

You will oversee staff performance, scheduling, and cost control while maintaining high food-safety standards and a welcoming guest environment.

A flexible schedule including evenings and weekends is expected.

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Restaurant Operations Lead — Guest Experience in Leicester employer: Highcross Shopping Centre

Umami World Kitchen in Leicester is an excellent employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the culinary field. With on-the-job training and a focus on safety and hygiene, employees can thrive while contributing to a vibrant kitchen environment. Join us to enjoy competitive pay and the opportunity to develop your skills in a fast-paced setting.

Highcross Shopping Centre

Contact Details:

Highcross Shopping Centre Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Operations Lead — Guest Experience in Leicester

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Highcross Shopping Centre. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Highcross Shopping Centre

Don't be shy about reaching out to Highcross Shopping Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Restaurant Operations Lead — Guest Experience in Leicester

Communication Skills
Problem-Solving Skills
Team Management
Leadership Skills
Customer Service
Attention to Detail
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Highcross Shopping Centre and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Highcross Shopping Centre

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!