At a Glance
- Tasks: Help customers find the perfect products for their parenting journey and create magical moments.
- Company: Mamas & Papas, a diverse and inclusive brand dedicated to supporting families.
- Benefits: 33 days holiday, staff discounts, company bonuses, and health cover.
- Other info: Flexible hours with opportunities for growth in a caring environment.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Retail or customer service experience and a passion for helping others.
The predicted salary is between 12 - 12 £ per hour.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
We strongly believe in the power of inclusivity to help us all move forward in life.
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust.
Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
The Role of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business.
Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Leicester store.
This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, on a Saturday & Sunday.
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- #J-18808-Ljbffr
Mamas & Papas - Retail Sales Assistant in Leicester employer: Highcross Shopping Centre
Umami World Kitchen in Leicester is an excellent employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to grow in the culinary field. With on-the-job training and a focus on safety and hygiene, employees can thrive while contributing to a vibrant kitchen environment. Join us to enjoy competitive pay and the opportunity to develop your skills in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Mamas & Papas - Retail Sales Assistant in Leicester
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Highcross Shopping Centre, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Mamas & Papas - Retail Sales Assistant in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Highcross Shopping Centre that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Highcross Shopping Centre will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Highcross Shopping Centre and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Highcross Shopping Centre
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Highcross Shopping Centre, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Highcross Shopping Centre!
