At a Glance
- Tasks: Lead a vibrant bar team and ensure exceptional service in a bustling pub environment.
- Company: Highbury Barn Tavern, a welcoming community pub with a traditional British vibe.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Other info: Join us for a brand new opening and enjoy great career progression.
- Why this job: Be the face of a lively pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar settings, strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Highbury Barn Tavern is a welcoming, independent community pub just a stone’s throw from Highbury Fields. We are dedicated to exceptional service, quality produce, and a true sense of hospitality, embracing the essence of a traditional British pub.
With charming period features, our pub is the perfect spot for a relaxed drink or meal with friends. Join us for a buzzing atmosphere on game day, when the Arsenal F.C. faithful gather before and after fixtures, or on Sundays for Islington’s best roast.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in London employer: Highbury Barn Tavern
The Highbury Barn Tavern is an exceptional employer, offering a vibrant and supportive work environment in the heart of Islington. With a strong focus on employee development, competitive pay, and a fun, family-like atmosphere, we ensure our team members thrive both personally and professionally. Join us to be part of a community that values quality service, teamwork, and the joy of working in a traditional British pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and understand what makes a great customer experience. This will help you stand out when you apply, showing that you're genuinely passionate about the industry.
✨Tip Number 2
Network like a pro! Attend industry events or join local hospitality groups. The more people you meet, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 3
When you apply, don’t just send in your CV. Reach out directly to the management team at the Highbury Barn Tavern. A friendly email or call can make a huge difference and show your enthusiasm for the role.
✨Tip Number 4
Prepare for the interview by practising common questions and scenarios you might face as a Supervisor. Think about how you would handle customer queries or train your team, and be ready to share your ideas!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in premium food and bar establishments. We love seeing how your background aligns with our values and the role of Supervisor at Highbury Barn Tavern.
Be Personable:Remember, we’re looking for someone who can be the face of our pub! Use a friendly tone in your application to reflect your approachable nature. Show us that you can connect with both the team and our customers effortlessly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Highbury Barn Tavern
✨Know Your Products
Make sure you brush up on the food and drink offerings at the Highbury Barn Tavern. Be ready to discuss your favourite dishes and drinks, and how you would recommend them to customers. This shows your passion for the role and your ability to provide genuine recommendations.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so think of examples where you've successfully guided others in a busy environment. Prepare to share how you handle challenges and ensure service standards are met, especially during peak times like game days.
✨Emphasise Training and Development
Talk about your experience in training staff and how you’ve helped team members grow. Highlight any specific training methods you’ve used and how they contributed to an improved customer experience. This aligns perfectly with their focus on developing a knowledgeable team.
✨Be Approachable and Open-Minded
Demonstrate your willingness to learn and adapt by sharing instances where you’ve embraced new ideas or feedback. Show that you’re not just a leader but also a team player who values input from others, which is key in a community-focused pub environment.
