At a Glance
- Tasks: Handle warranty claims, assess technical validity, and communicate with customers and suppliers.
- Company: Leading automotive parts supplier with a focus on after sales service.
- Benefits: £30,000 salary, annual bonus, pension, 25 days holiday, and free onsite parking.
- Other info: Immediate start available; great career progression awaits!
- Why this job: Transition from hands-on workshop experience to an office-based role with growth opportunities.
- Qualifications: 1 year in a workshop, NVQ in Vehicle Maintenance, and strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Basic salary £30,000 + annual bonus + benefits
Based in Marden, Kent
My client is an automotive parts supplier and they are looking to recruit a Warranty Claim Inspector to work within their after sales service department, office based in Marden. It's a great opportunity for someone with hands on workshop experience but who wants to move into a more office based or customer related environment.
The Role:
- In this role you'll be handling warranty claims, reviewing each claim on its merit based on the information provided and assessing their technical validity and financial impact.
- It's key to maintain accurate warranty records, updating regularly in SAP and managing your workload effectively.
- You'll identify, investigate and escalate technical product issues, supporting fault diagnosis and corrective action where necessary.
- Communicating with customers and suppliers both verbally and in writing, and having technical report discussions.
- The role also includes product testing, evaluation and site visits to suppliers, customers or repairers to resolve technical or product related issues.
The Person:
- We're looking for someone who has a detailed knowledge of automotive parts and has worked in a workshop environment for at least 1 year.
- Experience inspecting warranty parts would be fantastic but isn't essential.
- You'll need a NVQ in Vehicle Maintenance and Repair or equivalent.
- Communication is key so you need to be confident and comfortable speaking with and emailing customers, manufacturers and internal staff and being able to work on your own initiative.
The Package:
- A basic salary of £30,000 is offered and there is an annual bonus after your probation period is completed which equates to £(Apply online only) per year.
- Free onsite parking.
- Pension.
- Death in service.
- 25 days holiday + bank holidays.
- Great opportunities for progression.
This role is immediately available so please apply below and shortlisted applicants will be contacted within 48 working hours.
Highbridge Talent is acting as a recruitment agency in relation to this role.
Warranty Claim Inspector in Marden employer: Highbridge Talent
Join a dynamic automotive parts supplier in Marden, Kent, where your expertise as a Warranty Claim Inspector will be valued and rewarded. With a competitive salary, annual bonuses, and a supportive work culture that prioritises employee growth, you'll have the opportunity to transition from hands-on workshop experience to a fulfilling office-based role. Enjoy benefits such as free onsite parking, generous holiday allowances, and a clear path for career advancement in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Claim Inspector in Marden
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and suppliers, being able to articulate your thoughts clearly is crucial. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to ace the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Warranty Claim Inspector role.
We think you need these skills to ace Warranty Claim Inspector in Marden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on workshop experience and any relevant automotive knowledge. We want to see how your skills match the role of a Warranty Claim Inspector, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about moving into an office-based role and how your background in vehicle maintenance makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s through your CV or cover letter, we want to see that you can engage with customers and colleagues effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates you need. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Highbridge Talent
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive parts and warranty processes. Familiarise yourself with common issues and solutions in the industry, as well as the specific products the company deals with. This will help you answer technical questions confidently.
✨Showcase Your Experience
Be ready to discuss your hands-on workshop experience in detail. Think of specific examples where you've dealt with warranty claims or technical issues. Highlight how your background makes you a great fit for transitioning into an office-based role.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare for potential scenarios where you might need to explain technical concepts to customers or colleagues who may not have the same level of expertise.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's warranty processes, team dynamics, or opportunities for progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
