Underfloor Heating Sales Manager in Ottershaw

As an Underfloor Heating Sales Specialist, you are the face of the brand, the first port of call for trade professionals and DIY enthusiasts alike. Whether they walk through our doors or call our trade counter, you'll provide a five-star experience that keeps them coming back.

Are you a sales-driven professional who thrives on building relationships? Do you have the spark to turn a simple enquiry into a high-value project? We are looking for a dynamic Underfloor Heating Sales Manager to join our team.

Key Responsibilities

• Building Partnerships: Proactively developing relationships with engineers and installers to become their trusted supplier.
• Closing the Deal: Managing your own sales pipeline, following up on quotes, and converting leads into wins.
• Expert Advice: Using your product knowledge to upsell and ensure customers have everything they need for a perfect installation.
• Collaboration: Working alongside the wider Highbourne Group sales teams to smash targets and dominate the local market.
• Precision: Keeping our systems sharp and up-to-date.

You are a natural conversationalist and a driven sales closer, equally comfortable managing high-volume inbound enquiries as you are making proactive outbound calls to grow your business. You don't just send out a quote and hope for the best; you are a proactive professional who follows up, answers complex questions, and secures the sale to maintain a healthy pipeline. With a customer-obsessed mindset, you deliver fast, efficient, and friendly service that builds genuine loyalty, all while staying tech-savvy and organized through the expert use of CRM tools.

Skills and Competencies

• You will be sales savvy, with a proactive approach to sales and a proven ability to win and grow new business.
• You will have the resilience and confidence to handle sales objections and the drive to thrive in a target-driven environment.
• You will have experience in relationship management and developing a true partnership approach with clients.
• You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment

• Uncapped commission
• Discounts, savings and cash back at numerous retailers
• Enhanced pension
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self

All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for! We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.