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- Tasks: Train teams on Microsoft Office Suite and insurance software, both in-person and online.
- Company: Join a global insurer based in London, focused on innovation and training.
- Benefits: Enjoy hybrid working, professional development opportunities, and a dynamic work environment.
- Why this job: Make an impact by empowering others with essential tech skills in a supportive culture.
- Qualifications: Experience in training, advanced Microsoft Office skills, and a background in financial services required.
- Other info: Opportunity to work on exciting projects and develop eLearning materials.
The predicted salary is between 36000 - 60000 £ per year.
Location: City of London - Hybrid Working.
We are seeking a proactive and adaptable Systems Trainer to support the design, development, and delivery of training programmes. For the initial 6 months, you will be engaged in a project to train the Asia arm of this global London Market insurer on the Microsoft Office Suite to include Outlook, Teams, Word, Excel, and PowerPoint. You will then have the opportunity to be trained on various insurance administration solutions in order to train staff due to new acquisitions and starters, ensuring that users are confident and capable in their daily tasks.
Key Responsibilities:
- Design, plan, and deliver engaging Microsoft systems training - both in-person and virtually - aligned with business needs.
- Assist with developing interactive eLearning materials using tools such as Adobe Captivate and digital adoption platforms.
- Maintain accurate training documentation and Management Information (MI) records.
- Provide first-line support for user queries and assist in resolving system-related issues.
- Collaborate with internal teams and external partners to identify areas for training support and improvement.
- Deliver training on core insurance software, Microsoft Office (including Teams and O365) at an advanced level, and other internal IT applications.
- Assess training needs at both individual and group levels to tailor learning solutions.
- Research and update training content regularly to ensure relevance and effectiveness.
- Utilise new technologies, including digital adoption platforms and Microsoft Teams, to enhance learning delivery.
- Conduct post-training assessments to evaluate knowledge transfer and identify areas for improvement.
About You:
- Proven experience in delivering training both in-person and virtually.
- Experience of working within a regulated financial services environment.
- Advanced knowledge of Microsoft Office Suite, including Teams and O365.
- Strong experience in designing and maintaining eLearning content, preferably using Adobe Captivate and digital adoption platforms.
- Exceptional attention to detail and organisational skills.
- Ability to prioritise tasks and manage multiple projects simultaneously.
- Self-motivated, with the ability to work independently and demonstrate initiative.
- A flexible and positive attitude toward change and continuous improvement.
- Professional, ethical, and operates with integrity.
- Calm and resilient under pressure.
- Strong team player with excellent interpersonal and relationship-building skills.
Systems Trainer - Microsoft Suite. Job in London Education & Training Jobs employer: Highams
Contact Detail:
Highams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer - Microsoft Suite. Job in London Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the Microsoft Office Suite, especially Outlook, Teams, Word, Excel, and PowerPoint. Being well-versed in these applications will not only boost your confidence during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your experience in delivering training by preparing examples of past training sessions you've conducted. Highlight any innovative methods you used, especially if they involved eLearning tools like Adobe Captivate, as this aligns perfectly with the job requirements.
✨Tip Number 3
Research the company’s recent projects or acquisitions, particularly in the insurance sector. This knowledge will help you tailor your responses during interviews and show that you're genuinely interested in their operations and how you can contribute.
✨Tip Number 4
Prepare to discuss how you assess training needs and adapt your training style to different audiences. Providing specific examples of how you've successfully tailored training in the past will demonstrate your adaptability and understanding of diverse learning needs.
We think you need these skills to ace Systems Trainer - Microsoft Suite. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in delivering training, especially in Microsoft Office Suite and any relevant financial services background. Use specific examples that demonstrate your skills in both in-person and virtual training.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job requirements. Mention your experience with eLearning tools like Adobe Captivate and your ability to adapt training materials to meet business needs.
Showcase Your Training Philosophy: Include a brief section in your application that outlines your approach to training. Discuss how you assess training needs and tailor your methods to ensure effective knowledge transfer, as this is crucial for the Systems Trainer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of a Systems Trainer.
How to prepare for a job interview at Highams
✨Showcase Your Training Experience
Be prepared to discuss your previous training roles, especially in delivering Microsoft Office Suite training. Highlight specific examples of how you've engaged learners and tailored content to meet their needs.
✨Demonstrate Technical Proficiency
Since the role requires advanced knowledge of Microsoft Office, be ready to showcase your skills. You might be asked to demonstrate your expertise in tools like Excel or PowerPoint during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a training context. Think about how you would handle different training scenarios, such as adapting to various learning styles or addressing user queries.
✨Emphasise Your Adaptability
The job involves working on a project with a global team, so highlight your ability to adapt to different cultures and work environments. Share examples of how you've successfully navigated change in previous roles.
