Student Support Officer

Student Support Officer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students and families, ensuring wellbeing and effective home/school relationships.
  • Company: Higham Lane School, dedicated to staff development and student welfare.
  • Benefits: Professional development, reduced workload, free lunch, gym membership, and discounts on essentials.
  • Why this job: Make a real difference in students' lives while enjoying a supportive work environment.
  • Qualifications: Organised candidates with a passion for student support and guidance.
  • Other info: Join a dynamic pastoral team with opportunities for growth and wellbeing initiatives.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Higham Lane School is delighted to welcome applications for the post of Student Support Officer to start as soon as possible.

At Higham Lane, our staff are our most precious resource. We are committed to offering you:

  • excellent continuous professional development
  • reduced workload
  • behaviour for learning that empowers teachers to teach and students to learn
  • a range of imaginative approaches to ensure staff wellbeing
  • free, onsite parking
  • subsidised eye care for extended VDU users
  • a Gym Membership Scheme
  • a Cycle to Work Scheme
  • free lunch for duty staff
  • an employee Assistance Programme, providing practical and emotional support
  • an Employee Benefits Scheme, offering discounts on everyday essentials

Key Requirements

Applications are invited from suitably-qualified, organised candidates to work as part of a pastoral team to provide support and guidance for students and their families. The successful candidate will help to ensure that student wellbeing and welfare is paramount at all times and thereby helping to embed effective home/school relationships. They will provide clerical support for a range of tasks, operations and functions undertaken by the school.

How to apply

Please apply by clicking https://centralenglandacademytrust.face-ed.co.uk/vacancies

Alternatively please visit our school website and click on ‘Job Vacancies’. The closing date for applications is 9.00am, Monday 3rd November 2025.

If you would like to have a discussion about this post or arrange an informal visit to see our school, please contact Adam Williams, Deputy Headteacher or Sharon Clarke, Office Manager, on 024 7638 8123.

Dates: selection activities and interviews for shortlisted candidates are likely to be on Thursday 6th November 2025. Please note that the school reserves the right to close the application process early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

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Student Support Officer employer: Higham Lane School

Higham Lane School is an exceptional employer that prioritises the wellbeing and professional development of its staff. With a strong commitment to reducing workload, offering imaginative approaches to staff wellbeing, and providing a range of benefits such as free onsite parking and subsidised eye care, we create a supportive environment where employees can thrive. Our focus on continuous professional development and a collaborative work culture ensures that our team members grow alongside our students, making it a truly rewarding place to work.
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Contact Detail:

Higham Lane School Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Officer

✨Tip Number 1

Get to know the school! Research Higham Lane School and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Network like a pro! Reach out to current or former staff members on LinkedIn or through mutual connections. They can provide insider info about the school culture and what they look for in a Student Support Officer.

✨Tip Number 3

Prepare for the interview by practising common questions related to student support and wellbeing. Think about real-life examples where you've made a difference, as this will help you stand out from the crowd.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Higham Lane School.

We think you need these skills to ace Student Support Officer

Organisational Skills
Communication Skills
Clerical Support
Student Wellbeing Knowledge
Pastoral Care
Home/School Relationship Building
Empathy
Teamwork
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Support Officer. We want to see how you can contribute to our pastoral team and support student wellbeing.

Show Your Passion: Let your enthusiasm for supporting students shine through in your application. We love candidates who are genuinely excited about making a difference in students' lives, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant!

Apply Early: Don’t wait until the last minute to submit your application! We might close the process early if we find the right fit, so get your application in as soon as you can through our website.

How to prepare for a job interview at Higham Lane School

✨Know Your Role

Before the interview, make sure you thoroughly understand the responsibilities of a Student Support Officer. Familiarise yourself with how this role contributes to student wellbeing and the pastoral team. This will help you articulate your understanding and show your genuine interest in supporting students.

✨Showcase Your Skills

Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to provide support. Think about times when you've successfully helped others or managed tasks effectively. This will give the interviewers a clear picture of what you can bring to their team.

✨Engage with the School's Values

Research Higham Lane School’s values and ethos. Be ready to discuss how your personal values align with theirs, especially regarding student welfare and home/school relationships. This shows that you’re not just looking for any job, but that you genuinely want to be part of their community.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask during the interview. This could be about their approach to student support or how they measure success in this role. Asking questions not only shows your interest but also helps you determine if the school is the right fit for you.

Student Support Officer
Higham Lane School
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