At a Glance
- Tasks: Maintain and service Fire & Security systems while responding to customer calls.
- Company: Join a leading firm serving diverse sectors like healthcare, retail, and government.
- Benefits: Enjoy a competitive salary, bonuses, and perks like a company vehicle and tools.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: 3+ years in Fire and Security roles with strong customer service skills required.
- Other info: Work in a variety of environments, from schools to industrial sites.
The predicted salary is between 44000 - 66000 £ per year.
We are seeking an experienced Fire and Security Service Engineer in and around Swansea on behalf of one of our key clients, to join their service department. The role involves both routine and reactive maintenance tasks. Our client works across a variety of sectors including: commercial, industrial, retail, schools, healthcare and government.
Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
Experience
- Good working knowledge of a range of Fire Alarm and Security systems.
- 3+ years experience in a similar role.
- Professional and presentable.
- Excellent organisation skills.
- Able to deliver exceptional customer service.
Package
- £55,000/pa OTE
- Development & Progression Opportunities
- Various bonus, benefits & recognition schemes
As well as this the successful candidate will be offered a company vehicle, laptop, tools and fuel card.
Fire and Security Service Engineer - Swansea employer: High Tech Hire Ltd
Contact Detail:
High Tech Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Service Engineer - Swansea
✨Tip Number 1
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others who may have insights or job leads. Building relationships can often lead to opportunities that aren't advertised.
✨Tip Number 2
Familiarise yourself with the latest technologies and standards in fire and security systems. Being knowledgeable about current trends will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Prepare for practical assessments or technical interviews by brushing up on your troubleshooting skills. Employers often look for candidates who can demonstrate their problem-solving abilities in real-time scenarios.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves maintaining effective communication with customers, providing examples of how you've successfully handled client interactions can set you apart from other candidates.
We think you need these skills to ace Fire and Security Service Engineer - Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Fire Alarm and Security systems. Include specific examples of your previous roles, focusing on your maintenance tasks and customer service skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your 3+ years of experience and how it aligns with the needs of the company.
Showcase Relevant Skills: In your application, clearly outline your organisational skills and ability to communicate effectively with customers. Provide examples of how you've successfully managed service calls or planned site visits.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail.
How to prepare for a job interview at High Tech Hire Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of various Fire Alarm and Security systems. Be prepared to discuss specific systems you've worked with and how you handled maintenance tasks, as this will demonstrate your expertise in the field.
✨Emphasise Customer Service Skills
Since the role involves maintaining effective communication with customers, be ready to share examples of how you've provided exceptional customer service in previous positions. Highlight any situations where you resolved issues or improved client satisfaction.
✨Demonstrate Organisational Skills
The job requires excellent organisation skills for planning routine and reactive visits. Prepare to discuss how you manage your time and prioritise tasks, perhaps by sharing a specific example of a busy period and how you handled it.
✨Dress Professionally
As the role requires a professional and presentable appearance, make sure to dress appropriately for the interview. This not only shows respect for the interviewers but also reflects your understanding of the importance of professionalism in the role.