At a Glance
- Tasks: Deliver exceptional guest experiences and maintain a clean, welcoming bakery environment.
- Company: Join the exciting new brand, Paris Baguette, and help shape its future.
- Benefits: Competitive pay, discounts on products, free meals, and 28 days holiday.
- Other info: Flexible full-time or part-time hours with opportunities for growth.
- Why this job: Be part of a passionate team and learn valuable skills in a vibrant atmosphere.
- Qualifications: Positive attitude, willingness to learn, and strong time management skills.
The predicted salary is between 20000 - 25000 £ per year.
Reports to: General Manager
WHAT WE ARE HUNGRY FOR
As a team member you are responsible for the guest experience, including a welcoming smile and greeting on arrival, the knowledge to be able to display and sell our products, the cleanliness and atmosphere of our bakery, ensuring the space is clean and tidy and all guests have all they need and nothing they don't. To deliver an exceptional and memorable experience for every guest. You will have high standards for yourself and the energetic and enthusiastic team.
KNOWLEDGE AND RESPONSIBILITIES
- Providing exceptional hospitality to all guests that come into the establishment or call for orders following Paris Baguette’s high standard of excellence
- Check quality of all the products for displays and organize rotation of displays for all pastries and desserts
- Enter in the guest’s order in the POS and know how to use the POS system in place
- Work and thrive in a team environment
- Adhere to food safety guidelines
- Make beverages on the basis and demand during operating business hours and prepare coffee
- Always keep all areas of the store clean while operating during business hours
- Refill and organise all pastries and beverages on display
- Maintain the wash up area, ensuring a sufficient supply of crockery, cutlery, glasses etc.
- Help unload deliveries
- Handle catering orders
- Prepare and assemble food as required
WHAT YOU NEED TO HAVE
- Positive and passionate attitude
- Willingness to learn new skills and acquire knowledge
- High sense of integrity and ownership
- Time management, ability to prioritize and follow direction
- Adherence to food safety guidelines
SWEET BENEFITS
- New brand, be part of building the future
- Competitive compensation
- Discounts on Paris Baguette products
- Discounted meals whilst working
- Uniforms provided
- 28 days holidays accruing an extra day per year (capped after 5)
- Full time or part time hours – permanent contracts
- Learn new skills and grow with us
- High Performance Culture
FOH Team Member employer: High Street Kensington
At Paris Baguette, we pride ourselves on creating a vibrant and supportive work environment where every FOH Team Member plays a crucial role in delivering exceptional guest experiences. With competitive compensation, generous holiday allowances, and opportunities for personal growth, our team thrives in a culture that values enthusiasm and integrity. Join us in shaping the future of our new brand while enjoying discounts on delicious products and a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like High Street Kensington. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to High Street Kensington
Don't be shy about reaching out to High Street Kensington directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about High Street Kensington and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at High Street Kensington
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
