At a Glance
- Tasks: Lead the management of HS2’s Dynamics 365 and Power Platform capabilities.
- Company: Join HS2 Ltd, the UK's pioneering high-speed rail network.
- Benefits: Enjoy a competitive salary, flexible benefits, and professional development opportunities.
- Other info: Embrace a diverse and inclusive workplace with excellent growth potential.
- Why this job: Make a real impact on the future of transport while advancing your career.
- Qualifications: Experience in IT service delivery and team leadership required.
The predicted salary is between 46406 - 54595 £ per year.
Base salary: £46406 pa to £54595 pa depending on skills and experience. In addition, we offer a flexible benefits fund of 20% which is paid on top of the base salary and is fully pensionable, as well as a range of competitive benefits.
HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. This means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
The Senior Platform Manager (D365 & Power Platform) sits within the Platforms & Operations function and is responsible for the effective management of HS2’s Dynamics 365 and Power Platform capabilities. This role is responsible for the overall service quality of platforms and for using and applying knowledge of business goals and platform specific requirements to frame problems and set priorities for internal and external delivery teams.
About the role:- To be responsible for the day-to-day management of suppliers who will deliver various platform development capabilities (on HS2’s behalf).
- To provide support and guidance to all direct reports (where applicable).
- To define and implement platform strategy and vision, supporting the business to define the future strategy for platforms, and subsequent platform requirements.
- Act as HS2’s principal technical subject matter expert on matters of Dynamics 365, Power Platform, and associated Microsoft technologies.
- Manage the design, delivery, maintenance and continuous improvement of HS2 technology platforms, in line with business needs.
- Understand emerging technologies and how these can add value to strategy and wider roadmap.
- Manage a service support team with a customer-centric support approach across multiple locations, focused on service availability and performance.
- Ensure all service and support functions remain responsive to customer needs.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
- Business analysis: Ability to investigate problems and opportunities in existing processes and contribute to recommending solutions.
- Continual service improvement: Ability to identify process optimisation opportunities and contribute to the implementation of proposed solutions.
- Service reporting: Ability to produce relevant reports in a standard format in an agreed timeframe.
- Strategy: Ability to work within a strategic context and communicate how activities meet strategic goals. Ability to develop strategies and policies.
- Knowledge of digital information, digital contexts, design services, new technologies and their potential application.
- Knowledge of IT Service Frameworks, Methodologies and best practice.
- Experience of managing the operational delivery of IT services, working with internal and external IT service teams to meet stakeholder/user needs.
- Experience of leading a team through the full platform lifecycle, continuing to meet user needs by evolving the platform designs.
- Experience of supplier or vendor management.
The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect. It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.
Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.
We ask for a variety of detail in your online application; however, we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.
Any applications received after the closing date will not be considered.
About Us:High Speed 2 (HS2 Ltd) will be the UK’s new high-speed rail network. As well as improving capacity, the new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs. HS2 Ltd will create a skills legacy and develop a diverse range of talent. We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.
HS2 Ltd is also a safety-critical organisation. Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.
Senior Platform Manager in Birmingham employer: High Speed Two (HS2)
HS2 Ltd is an exceptional employer, offering a dynamic work environment in Birmingham where innovation meets inclusivity. With a strong commitment to employee development, flexible working arrangements, and a comprehensive benefits package, we empower our staff to thrive while contributing to the UK's transformative high-speed rail network. Join us to be part of a forward-thinking team that values safety, integrity, and respect, ensuring every voice is heard and every talent nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around EDI, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Platform Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Platform Manager role. Highlight your experience with Dynamics 365 and Power Platform, and don’t forget to showcase your skills in business analysis and service improvement.
Showcase Your Achievements:When writing your application, focus on your achievements rather than just listing responsibilities. Use specific examples that demonstrate how you've successfully managed IT services or led teams through platform lifecycles.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. This will help us quickly see how you meet the criteria outlined in the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out all the benefits we offer while you’re there!
How to prepare for a job interview at High Speed Two (HS2)
✨Know Your Platforms
Make sure you brush up on your knowledge of Dynamics 365 and Power Platform. Be ready to discuss how you've used these technologies in past roles, and think about specific examples where you've improved service quality or managed platform strategies.
✨Showcase Your Leadership Skills
As a Senior Platform Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare to share experiences where you've guided teams through challenges, especially in managing suppliers or delivering IT services. Highlight your approach to fostering a customer-centric support culture.
✨Emphasise Continuous Improvement
Be prepared to talk about how you've identified and implemented process optimisations in previous roles. Think of specific instances where your recommendations led to measurable improvements in service delivery or operational efficiency.
✨Align with HS2 Values
Familiarise yourself with HS2's values of Safety, Leadership, Integrity, and Respect. During the interview, weave these values into your responses, showing how your personal work ethic aligns with their organisational culture, especially regarding Equality, Diversity, and Inclusion.
