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- Tasks: Deliver comfort and joy by assisting customers and supporting our Comfort Specialists.
- Company: Join HSL, a top-rated company dedicated to creating feel-good moments.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
- Qualifications: Full UK driving licence and a passion for customer service.
The predicted salary is between 22400 - 22400 £ per year.
Location: Stockport
Salary: £12.80 per hour
Hours: 35 per week
Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver/Customer Service Assistant role might be just what you’re looking for.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the role of a driver look like?
This is not your typical driving role. As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in-store with general upkeep and customer service, becoming a key part of a small, supportive team.
Please note: This is a customer-facing role and will require the successful completion of a DBS check.
A few things you’ll need:
- A full, clean UK driving licence
- To be professional at all times whilst representing our premium brand, driving our comfort specialists to appointments safely and in line with the Highway Code
- To take pride in the cleanliness of the van and to complete vehicle checks maintaining roadworthiness
- To offer a friendly face to customers and assist colleagues with day-to-day tasks when supporting in the showroom (as required), including light maintenance tasks helping to keep the space welcoming and premium
- To undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines
- A great eye for detail and a willingness to go the extra mile
- A good local area knowledge and an awareness of potential traffic issues or roadworks
- The ability to safely load, unload, lift and carry heavy items such as demonstration chairs
- High standards to manage the van stock levels and report any maintenance needs
The kind of person we love working with:
- Has a friendly, warm and customer-focused approach.
- A passion for people and helping others
- Flexibility to work occasional weekends when required.
- While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us
A little more about us:
At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
Delivery Driver / Customer Service Assistant in Stockport employer: High Seat Ltd
Contact Detail:
High Seat Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver / Customer Service Assistant in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories to impress the hiring team.
✨Tip Number 3
Dress the part! Even though it’s a driving role, first impressions matter. Show up looking smart and professional to reflect the premium brand you’ll be representing. It’ll set a positive tone for your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Delivery Driver / Customer Service Assistant in Stockport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. Focus on customer service and any driving experience you have – we love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL. Understand their values, mission, and what makes them stand out in the furniture industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent service, be prepared to share examples from your past experiences where you went above and beyond for a customer. Highlight your friendly approach and how you’ve made a difference in someone’s day.
✨Demonstrate Your Driving Knowledge
Make sure you’re familiar with the Highway Code and can discuss safe driving practices. Mention any local area knowledge you have, as well as your ability to handle potential traffic issues. This shows you’re not just a driver, but a responsible one.
✨Emphasise Teamwork and Flexibility
This role involves working closely with Comfort Specialists and supporting your colleagues in the showroom. Be ready to talk about your teamwork experiences and your willingness to adapt to different tasks, including light maintenance work. It’s all about being a supportive team player!