At a Glance
- Tasks: Deliver exceptional service in-store and at customers' homes, showcasing feel-good furniture.
- Company: Join HSL, a company dedicated to comfort and wellbeing with a supportive community.
- Benefits: Enjoy competitive pay, health cash plans, discounts, 30 days holiday, and more.
- Other info: Receive in-depth training and grow your career with us at HSL Academy.
- Why this job: Make a real difference in people's lives while working in a fun, dynamic environment.
- Qualifications: A friendly attitude, attention to detail, and a passion for helping others are key.
The predicted salary is between 27800 - 27800 £ per year.
Location: Southampton HSL
Salary: £13.45 per hour
Hours: 28 per week
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service both in store and in customers’ homes, to introduce them to feel good furniture and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, or you walk into their home, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service.
You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development:
We'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.
At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply?
We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant in Southampton employer: High Seat Ltd
At HSL, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in Southampton. With a focus on employee wellbeing, we provide generous benefits such as a health cash plan, 30 days' holiday, and opportunities for personal growth through our HSL Academy. Join us to be part of a team that values your contributions and celebrates your unique qualities while helping customers discover the joy of feel-good furniture.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Southampton
✨Tip Number 1
Get to know the company! Before your interview, dive into HSL's values and mission. Understanding their commitment to wellbeing and customer service will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating warm experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories during your chat to highlight your passion for helping others.
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as first impressions matter. A tidy appearance shows that you take pride in your work, which aligns perfectly with HSL's focus on detail and presentation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant in Southampton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission of creating feel-good moments.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience and skills that match the job description. Focus on your customer service skills and any retail experience, as these are key for us in a Sales Assistant role.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read and find the information we need quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team in Southampton.
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL and their commitment to customer wellbeing. Understand their products and how they create feel-good moments for customers. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Show Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you've gone above and beyond to help someone, as this will demonstrate your warm and empathetic approach.
✨Dress to Impress
First impressions matter! Make sure you present yourself neatly and professionally. A great eye for detail is essential in this role, so showing that you care about your appearance will reflect well on your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process at the HSL Academy or how success is celebrated within the team. This shows your enthusiasm for the role and your eagerness to learn and grow with the company.
