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- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL, a company dedicated to comfort and wellbeing in a vibrant showroom.
- Benefits: Competitive salary, bonus potential, health cash plan, and generous holiday allowance.
- Other info: In-depth training provided, with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while growing your skills in a supportive environment.
- Qualifications: A friendly attitude, attention to detail, and a passion for helping others.
The predicted salary is between 19582 - 27262 £ per year.
Location: Thurrock HSL
Salary: £19582.79 per annum, bonus OTE potential £27262.79 per annum
Hours: 28 hours per week - £13.45 per hour with potential to earn up to £640 per month in bonus.
Training will be in our HSL Southend (Rayleigh) store. Training and travel expenses will be paid.
We have just opened the doors to a brand new and sophisticated showroom within the Lakeside Retail Park. We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming.
We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you.
You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us:
At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply?
We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant in South Ockendon employer: High Seat Ltd
Contact Detail:
High Seat Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in South Ockendon
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching HSL and their feel-good furniture. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team at HSL!
We think you need these skills to ace Sales Assistant in South Ockendon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for in a Sales Assistant. Highlight any customer service or retail experience, and don’t forget to showcase your warm and friendly approach!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about helping others and how you can contribute to our feel-good mission. Share a personal story or experience that demonstrates your enthusiasm and positive attitude.
Show Off Your Attention to Detail: We love candidates who take pride in their presentation! Make sure your application is neat, well-organised, and free of typos. This shows us that you care about the little things, just like we do in our showroom.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and it helps us get to know you better right from the start. We can't wait to hear from you!
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL and their commitment to creating feel-good moments. Understand their products and values, especially how they focus on customer wellbeing. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you've provided exceptional service or helped someone find exactly what they needed. Highlight your warm, empathetic approach and how it aligns with HSL's mission to improve customer wellbeing.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and presentably for your interview. Since you'll be working in a showroom, showing that you take pride in your appearance will reflect well on your understanding of the role and the importance of presentation in retail.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process at the HSL Academy or how success is celebrated within the team. Asking insightful questions shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.