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- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL, a company dedicated to comfort and wellbeing.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Other info: Receive in-depth training and grow within a supportive community.
- Why this job: Make a real difference in people's lives through personalised service.
- Qualifications: Friendly attitude, attention to detail, and a passion for helping others.
The predicted salary is between 30000 - 30000 £ per year.
Location: Shrewsbury
Salary: £12.80 per hour
Hours: 28 per week
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel‑good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Benefits
- Health cash plan – cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death‑in‑service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you’ll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair‑fitting service. You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We’re open every day, so you’ll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer‑facing role.
Requirements
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
- While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude and eagerness to learn that truly matters to us
Personality traits we value
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training & development
You’ll be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We’re proud to help our people grow.
About us
At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2‑Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV and we’ll be in touch soon.
Sales Assistant in Shrewsbury employer: High Seat Ltd
Contact Detail:
High Seat Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching HSL. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with greeting customers and discussing their needs. Remember, a warm smile goes a long way!
✨Tip Number 3
Show off your enthusiasm! During the interview, let your passion for helping others shine through. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you have the right attitude for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and show that you’re keen on joining the HSL team.
We think you need these skills to ace Sales Assistant in Shrewsbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match what we’re looking for. Focus on your customer service experience and any retail roles you've had, even if they were a while ago!
Keep It Neat and Tidy: Presentation matters! Ensure your application is well-organised and free from typos. A clean, professional layout shows us that you take pride in your work, just like we do at HSL.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL and their commitment to wellbeing through furniture. Understanding their values and mission will help you connect your answers to what they stand for, showing that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Sales Assistant, your warm and friendly approach is key. During the interview, let your personality shine through! Share stories that highlight your passion for helping others and how you create memorable experiences for customers.
✨Prepare for Role-Specific Questions
Think about scenarios where you've provided excellent customer service or worked as part of a team. Be ready to discuss how you would handle specific situations in the showroom, like assisting a customer with their needs or keeping the space welcoming and tidy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process at the HSL Academy or how success is celebrated within the team. This shows your enthusiasm for the role and your eagerness to learn and grow with the company.