At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join a top-rated company known for creating feel-good moments with handcrafted furniture.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Other info: Receive in-depth training and grow your career in a dynamic environment.
- Why this job: Make a real difference in customers' lives while working in a supportive team.
- Qualifications: A friendly attitude and passion for helping others are key; retail experience is a bonus.
The predicted salary is between 26784 - 26784 € per year.
Location: Wellingborough
Salary: £12.80 PER HOUR
Hours: 21 PER WEEK
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you. You’ll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We’re proud to help our people grow.
A little more about us: At HSL, we don’t just sell furniture – we create feel‑good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024.
Sales Assistant employer: High Seat Ltd
HSL is an exceptional employer located in Wellingborough, offering a warm and supportive work environment where employees can thrive. With a strong focus on personal development through the HSL Academy, generous benefits including a health cash plan, discounted shopping, and a commitment to employee wellbeing, we ensure our Sales Assistants feel valued and empowered. Join us to be part of a team that celebrates success and creates feel-good moments for our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL and their feel-good furniture. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat – it’ll show you’ve got the warm, empathetic approach they’re looking for.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A tidy appearance shows that you take pride in your presentation, which is key for a Sales Assistant. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can help you stand out and shows you’re keen on joining the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your warm and friendly approach, so don’t be afraid to show us who you are. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight your passion for helping others and any relevant experience in retail or customer service. We love seeing how your skills align with our values!
Be Enthusiastic:We’re looking for someone with a positive attitude and eagerness to learn. Make sure your enthusiasm comes across in your writing. Share why you’re excited about the opportunity to work with us and contribute to creating feel-good moments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL and their commitment to wellbeing through furniture. Understanding their values and mission will help you connect your answers to what they stand for, showing that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you've provided exceptional service or helped someone feel welcome. This will demonstrate your warm and empathetic approach, which is exactly what they're looking for.
✨Dress to Impress
Make sure to present yourself neatly and professionally. A great eye for detail is important in this role, so your appearance should reflect that. Choose an outfit that makes you feel confident and aligns with the welcoming atmosphere of the showroom.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process at the HSL Academy or how success is celebrated within the team. This shows your enthusiasm for learning and being part of a collaborative environment.