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- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join a welcoming team at HSL, known for creating feel-good moments.
- Benefits: Enjoy 30 days' holiday, health cash plan, and fantastic colleague discounts.
- Other info: Receive in-depth training and grow within a community that values your contributions.
- Why this job: Make a real difference in customers' lives while working in a supportive environment.
- Qualifications: A friendly attitude and passion for helping others are key; retail experience is a bonus.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like? From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You'll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You'll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you'll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it's your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you. You'll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands-on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us: At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We'd love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant employer: High Seat Ltd
Contact Detail:
High Seat Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into HSL's values and mission. Understanding their commitment to wellbeing and customer service will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about creating feel-good moments, think of examples from your past where you've gone above and beyond for customers. Share these stories during your chat to highlight your passion for helping others.
✨Tip Number 3
Dress to impress! Make sure you present yourself well, as first impressions matter. A tidy and professional appearance will reflect your attention to detail and pride in presentation, which are key traits for a Sales Assistant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience and skills that match what we’re looking for. Focus on your customer service experience and any retail roles you've had, as these will really resonate with us.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve delivered exceptional service in the past and how you can contribute to creating feel-good moments for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re keen to join our community!
How to prepare for a job interview at High Seat Ltd
✨Show Your Warmth
Since the role is all about creating a welcoming atmosphere, make sure to showcase your friendly and empathetic nature during the interview. Practice greeting your interviewer with a smile and maintaining a positive attitude throughout the conversation.
✨Know the Product
Familiarise yourself with the types of furniture the company offers, especially their unique chair fitting service. Being able to discuss how these products can improve customer wellbeing will show your genuine interest and help you stand out.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team and celebrate successes together. Share examples from your past experiences where you contributed to a team goal or supported a colleague, as this aligns with the company's values.
✨Embrace Learning Opportunities
Express your eagerness to learn and grow within the role. Mention any previous training or development experiences you've had, and be open about your desire to receive feedback and improve, which is something the company values highly.