At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL, a top-rated company creating comfort and wellbeing through handcrafted furniture.
- Benefits: Enjoy competitive pay, health cash plan, discounts, 30 days holiday, and more!
- Other info: Receive in-depth training and grow your career with us!
- Why this job: Make a real difference in customers' lives while working in a supportive team environment.
- Qualifications: A friendly attitude, attention to detail, and a passion for helping others.
The predicted salary is between 27800 - 27800 £ per year.
Location: Romford
Salary: £13.45 per hour
Hours: 21 hours
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We’re open every day, so you’ll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer‑facing role.
A few things you’ll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We’ve got you. You’ll be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We’re proud to help our people grow.
A little more about us: At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Sales Assistant in Romford employer: High Seat Ltd
HSL is an exceptional employer located in Romford, offering a warm and inclusive work environment where employees are valued and encouraged to grow. With a focus on wellbeing, we provide comprehensive benefits including a health cash plan, generous holiday allowance, and ongoing training through our HSL Academy, ensuring that our Sales Assistants not only thrive in their roles but also enjoy a fulfilling career journey. Join us to be part of a community that celebrates individuality and empowers you to make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Romford
✨Tip Number 1
Get to know the company before your interview! Research HSL and their feel-good furniture philosophy. This way, you can show off your enthusiasm and understanding of their mission during your chat.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a warm and memorable experience for customers. Maybe role-play with a friend to get comfortable with greeting and assisting them.
✨Tip Number 3
Dress to impress! Since presentation is key in this role, make sure you look polished and professional for your interview. It shows you take pride in your appearance and care about the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at HSL.
We think you need these skills to ace Sales Assistant in Romford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for helping others and creating feel-good moments.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and connect it back to how you can contribute to our welcoming team at HSL.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets straight to the heart of why you’d be a great fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the furniture industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully helped someone or turned a negative situation into a positive one. This will demonstrate your warm, empathetic approach that they’re looking for.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and present yourself well. A tidy appearance reflects your attention to detail and pride in presentation, which are important traits for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the training process at the HSL Academy or how success is celebrated within the team. This shows your enthusiasm for the role and your eagerness to learn and grow with the company.
