At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join HSL, a top-rated company dedicated to comfort and wellbeing.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Other info: Receive in-depth training and grow within a community that values you.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: A friendly attitude and passion for helping others are key; retail experience is a bonus.
The predicted salary is between 12.8 - 12.8 £ per hour.
Location: HSL Chairs, Ipswich
Salary: £12.80 per hour
Hours: 21 hours per week
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We’re open every day, so you’ll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you’ll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
- While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We’ve got you.
You’ll be supported with in‑depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We’re proud to help our people grow.
A little more about us:
At HSL, we don’t just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Sales Assistant in Ipswich employer: High Seat Ltd
HSL Chairs in Hastings is an exceptional employer that prioritises employee wellbeing and growth. With a strong focus on personalised service, our welcoming team enjoys a range of benefits including a health cash plan, generous holiday allowance, and comprehensive training through the HSL Academy. We foster a supportive work culture where every team member is valued, celebrated, and empowered to make a meaningful impact in our customers' lives.
