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- Tasks: Deliver comfort and joy by assisting customers and supporting our Comfort Specialists.
- Company: Join HSL, a top-rated company creating feel-good moments with handcrafted furniture.
- Benefits: Enjoy competitive pay, health cash plans, discounts, 30+ days holiday, and more!
- Other info: Flexible hours, training opportunities, and a chance to grow within a valued community.
- Why this job: Make a real difference in people's lives while enjoying a dynamic, supportive team environment.
- Qualifications: Full UK driving licence and a passion for customer service.
The predicted salary is between 27800 - 27800 £ per year.
Location: Hendon
Salary: £13.45 per hour
Hours: 35 per week
Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver/Customer Service Assistant role might be just what you’re looking for.
Our feel-good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the role of a driver look like?
This is not your typical driving role. As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in-store with general upkeep and customer service, becoming a key part of a small, supportive team.
Please note: This is a customer-facing role and will require the successful completion of a DBS check.
A few things you’ll need:
- A full, clean UK driving licence
- To be professional at all times whilst representing our premium brand, driving our comfort specialists to appointments safely and in line with the Highway Code
- To take pride in the cleanliness of the van and to complete vehicle checks maintaining roadworthiness
- To offer a friendly face to customers and assist colleagues with day-to-day tasks when supporting in the showroom (as required), including light maintenance tasks helping to keep the space welcoming and premium
- To undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines
- A great eye for detail and a willingness to go the extra mile
- A good local area knowledge and an awareness of potential traffic issues or roadworks
- The ability to safely load, unload, lift and carry heavy items such as demonstration chairs
- High standards to manage the van stock levels and report any maintenance needs
The kind of person we love working with:
- Has a friendly, warm and customer-focused approach.
- A passion for people and helping others
- Flexibility to work occasional weekends when required.
- While previous experience is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matter to us
A little more about us:
At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we’re building something truly special – a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
Delivery Driver / Customer Service Assistant employer: High Seat Ltd
Contact Detail:
High Seat Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver / Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission of creating feel-good moments.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone the extra mile for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look professional and tidy. It shows that you take pride in your appearance, just like we take pride in our premium brand.
✨Tip Number 4
Don’t forget to ask questions! We love it when candidates are curious. Prepare a few questions about the role or the team to show us that you’re genuinely interested in being part of our community.
We think you need these skills to ace Delivery Driver / Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your enthusiasm for the role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. Focus on customer service and any driving experience you have – we love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and we can’t wait to hear from you! Don’t forget to double-check everything before hitting send.
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research HSL. Understand their values, mission, and what makes them stand out in the furniture industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Delivery Driver/Customer Service Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly approach and willingness to go the extra mile to make someone's day better.
✨Demonstrate Your Driving Knowledge
Since this role requires a full, clean UK driving licence, be ready to discuss your driving experience. Talk about your knowledge of local areas, traffic issues, and how you ensure safety while driving. This will reassure them that you can represent their premium brand responsibly.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling heavy items or maintaining the cleanliness of the van. Be prepared to discuss how you'd approach these tasks, showing your attention to detail and commitment to high standards.