At a Glance
- Tasks: Deliver exceptional service and help customers find their perfect feel-good furniture.
- Company: Join a supportive team at HSL, known for creating feel-good moments.
- Benefits: Enjoy competitive pay, health cash plans, discounts, and 30+ days holiday.
- Other info: Receive hands-on training and grow within a community that values your uniqueness.
- Why this job: Make a real difference in customers' lives while working in a fun environment.
- Qualifications: A friendly attitude and passion for helping others are key; retail experience is a bonus.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newcastle upon Tyne
Salary: £12.80
Hours: 28 hours per week
We are looking for a Sales Assistant to join our welcoming team. Can you deliver an exceptional level of personalised service to introduce feel good furniture to our customers and in turn improve their wellbeing? Then this opportunity could be the perfect fit.
Our feel‑good benefits:
- Health cash plan - cashback on dental, optical and more
- Discounted shopping & gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days' holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise & delight events throughout the year
What does a day in the showroom look like?
From the moment our customers walk through the door, you'll be creating a warm and memorable experience. That might mean greeting them with a smile, helping them dodge the rain with an umbrella, and guiding them through our unique chair fitting service. You’ll help customers discover the wellbeing benefits of our expertly designed chairs and sofas, supporting them in finding a style, fabric and size that truly suits their needs. You’ll also help keep the showroom looking its best, ensuring everything feels fresh, tidy and welcoming. We're open every day, so you'll need to be happy working a mix of weekdays and weekends. A DBS check will apply, as this is a customer-facing role.
A few things you’ll need:
- A warm, empathetic and friendly approach
- A great eye for detail and pride in your presentation
- A passion for people and helping others
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to us.
The kind of person we love working with is:
- Honest and professional
- Passionate about doing a great job
- Open to learning and feedback
- A team player who enjoys celebrating success
Training and development? We've got you. You’ll be supported with in-depth training through our HSL Academy at Comfort House in West Yorkshire, with hands‑on learning and expert guidance from our independent Occupational Therapist, Julie Jennings. We're proud to help our people grow.
A little more about us: At HSL, we don't just sell furniture - we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world‑class service has earned us an incredible 4.9/5 rating on Trustpilot, and we've been proudly recognised as a 2 Star Outstanding company by Best Companies in 2024. At HSL, we're building something truly special - a community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.
Ready to apply? We’d love to hear from you. Simply send your CV by clicking the apply button, and we'll be in touch soon.
Sales Assistant in Bere Alston employer: High Seat Ltd
HSL is an exceptional employer located in Newcastle upon Tyne, offering a supportive and inclusive work culture where employees are valued and encouraged to grow. With a focus on wellbeing, we provide comprehensive benefits including a health cash plan, generous holiday allowance, and ongoing training through our HSL Academy, ensuring that our Sales Assistants not only thrive in their roles but also enjoy a fulfilling career journey. Join us to be part of a team that celebrates individuality and creates feel-good moments for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Bere Alston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HSL and their feel-good furniture. Understanding their values and products will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A neat appearance shows that you take pride in your presentation, which is key for a Sales Assistant role. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Sales Assistant in Bere Alston
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for helping others and creating feel-good moments.
Tailor Your CV:Make sure to tailor your CV to highlight your customer service skills and any relevant experience. We love seeing how your background aligns with our values and the role of a Sales Assistant.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our welcoming team.
How to prepare for a job interview at High Seat Ltd
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and wellbeing, as this will help you align your answers with what they’re looking for in a Sales Assistant.
✨Show Your Passion
During the interview, express your enthusiasm for helping others and your passion for retail. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your suitability for the role.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to demonstrate your customer service skills. Practise greeting customers warmly and guiding them through product choices, as this is key to creating that memorable experience they value.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is celebrated within the team. This shows your interest in the role and helps you gauge if it’s the right fit for you.
