Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers and handle their queries with care.
- Company: Join a supportive team at High Profile Resourcing Limited, focused on great customer service.
- Benefits: Earn £22,000 – £26,500, enjoy paid overtime, flexible shifts, and career development.
- Why this job: Make a real difference while growing your career in a dynamic environment.
- Qualifications: Passion for helping others, excellent communication skills, and experience in customer-facing roles.
- Other info: Structured support and clear pathways for career progression await you.
The predicted salary is between 22000 - 26500 £ per year.
Join to apply for the Customer Service Advisor role at HIGH PROFILE RESOURCING LIMITED
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Join Our Clients Customer Service Team Multiple Roles
Locations: Across Regional UK Sites | Full-time – Grangemouth
Salary Range: £22,000 £26,500 + Paid Overtime + Comprehensive Benefits + Career Development
A role with purpose. A team with pride. A future with opportunity.
At a time when meaningful work and long-term career prospects matter more than ever, our client is proud to offer opportunities for individuals at every stage of their customer service journey. Whether youre just starting out, returning to the workforce, or looking to step into a more senior, impactful position were growing their team and wed love to hear from you.
Why Join?
Our client believes that great customer service begins with great people and thats why theyre investing in talent at all levels. Our roles span from entry-level to senior positions, each offering structured support, room to grow, and the chance to make a real difference to both customers and colleagues.
This is more than just a customer service / call centre job. Its a stepping stone to a rewarding career in a supportive, high-performing environment. You\’ll work with a purpose-driven team that values your input, recognises your efforts, and champions your success.
What You’ll Be Doing
- Being the first point of contact for customers via phone, email, or digital platforms
- Handling queries about orders, deliveries, billing, product updates, and service requests
- Managing complex or sensitive enquiries with care, discretion, and ownership
- Working with internal teams to coordinate solutions and improve customer outcomes
- Supporting teammates, sharing knowledge, and contributing to a positive team culture
- Identifying opportunities for service improvements or process enhancements
- Participating in quality reviews, coaching sessions, or team initiatives
Every team member plays a part in delivering reliable, thoughtful support that truly makes a difference.
What You’ll Need
Were Looking For Individuals Who Are
- Passionate about helping others and solving problems
- Excellent communicators with a calm, professional manner
- Comfortable using digital systems and handling real-time queries
- Highly organised with a keen eye for detail
- Team-oriented, adaptable, and willing to learn
- Experienced in customer-facing roles whether in contact centres, customer service centres, retail, hospitality, call centres, or similar
Whether youre applying for your first service role or bringing years of experience to the table, what matters most is your mindset and motivation.
What You’ll Gain
Our Client Dont Just Hirethey Invest. Youll Benefit From
- Competitive salaries starting from £24,000 up to £26,500
- Paid overtime and flexible shift patterns
- Hybrid working options after probation based on performance
- A comprehensive six-week onboarding programme
- Ongoing coaching and access to self-development resources
- A clear pathway for career progression, including leadership training and mentoring
- Recognition for your contributions and a voice in how they improve their service
This is a place where your growth is just as important as your output.
Start Your Next Chapter
Were helping to build something speciala team of customer service professionals who care deeply, work collaboratively, and are proud of what they do. No matter where you are in your customer service career journey, theres a place for you here.
To apply, please email your CV
Your future starts here.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Administrative and Support Services
Referrals increase your chances of interviewing at HIGH PROFILE RESOURCING LIMITED by 2x
#J-18808-Ljbffr
Customer Service Advisor employer: HIGH PROFILE RESOURCING LIMITED
Contact Detail:
HIGH PROFILE RESOURCING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their customer service team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re really keen on the role. Plus, it’s a great way to reiterate your enthusiasm for joining their team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Advisor role. Highlight any customer-facing roles you've had and showcase your problem-solving abilities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service. Share specific examples of how you've made a difference in previous roles, and let your personality shine through!
Showcase Your Communication Skills: Since communication is key in this role, ensure your application is clear and concise. Use professional language but don’t be afraid to let your enthusiasm for helping others come across.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at HIGH PROFILE RESOURCING LIMITED
✨Know the Company
Before your interview, take some time to research the company and its values. Understand their approach to customer service and how they support their team. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their mission.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to communicate effectively under pressure.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific customer situations. Think of a few scenarios where you had to manage difficult customers or complex enquiries. Prepare your answers using the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they measure success in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
