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- Tasks: Support clients in their recovery journey through case management and community engagement.
- Company: Join High Point, a leading agency dedicated to treating substance use disorders and mental health issues.
- Benefits: Enjoy competitive pay, medical insurance, flexible leave, and free courses for professional growth.
- Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Bachelor's degree in Psychology or related field, or relevant case management experience required.
- Other info: Full-time role with opportunities for training and development, plus mileage reimbursement for travel.
Join to apply for the Recovery Support Navigator role at High Point & Affiliated Organizations.
Program/ Location: Community Based Recovery Services (CBRS)/ Plymouth
Education/ Licensure: Bachelor's degree in Psychology/ related field or case management experience
Pay Rate: $28.20-$31/hour (Education & experience dependent)
Status: Full Time
Shift: 8am - 4:30pm
Travel required & includes mileage reimbursement
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b - Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Free & Discounted Courses to become a Licensed Counselor or Recovery Coach
- Company Paid CEU Trainings w/ Education Days to Complete CEU's
- Free meals at Select Programs (when available)
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
About Us:
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provide additional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities benefit from extra support.
Recovery Support Navigator Requirements:
- Ability to work collaboratively with alcohol/drug dependent clients from diverse backgrounds including legal, social, economic, ethnic, cultural, and racial, as well as family members, insurance providers, and outside providers.
- Possess the ability to maintain healthy boundaries.
- Knowledge of confidentiality policies and procedures.
- Knowledge of basic office skills: phone, fax, copy, filing.
- Ability to work independently while adhering to a team approach.
- Strong verbal, written, and organizational skills.
- Knowledge of basic computer skills and software, including electronic medical records.
Recovery Support Navigator Responsibilities:
- Compliance with Federal Regulations, HIPAA, 42 CFR Part 2, and confidentiality of alcohol and drug abuse patients.
- Adherence to all applicable policies and procedures, including ethics and boundaries.
- Maintain safety and security of clients and staff.
- Ensure timely contact with Program Director in emergencies.
- Attend trainings, meetings, and supervision sessions.
- Provide client-centered case management services, including transportation, linkage to appointments, and court support.
- Coordinate with outpatient units for client education and program sign-ups.
- Coordinate regional group activities.
- Provide 24-hour on-call coverage.
- Utilize Motivational Interviewing and Recovery Coaching techniques.
- Maintain productivity and billable hours.
- Collaborate with outside providers.
- Obtain insurance authorizations and requests.
- Complete documentation accurately and timely.
- Develop community contacts and networks.
- Coordinate with other departments for quality care.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree or lived experience with substance abuse and recovery.
- Valid driver's license and own vehicle.
- Preference for at least one year of related job experience.
Recovery Support Navigator employer: High Point & Affiliated Organizations
Contact Detail:
High Point & Affiliated Organizations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Support Navigator
✨Tip Number 1
Familiarise yourself with the principles of Motivational Interviewing and Recovery Coaching, as these are key techniques used in the Recovery Support Navigator role. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the substance use recovery field. Attend local workshops or seminars related to mental health and addiction services. This can provide you with valuable insights and connections that may lead to job opportunities at High Point & Affiliated Organizations.
✨Tip Number 3
Research High Point & Affiliated Organizations thoroughly. Understand their mission, values, and the specific services they offer. Tailoring your conversations during interviews to reflect your knowledge about the organisation can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that may arise during the interview process. Think about scenarios where you've had to maintain boundaries or work collaboratively with diverse clients. Having specific examples ready will showcase your experience and problem-solving skills.
We think you need these skills to ace Recovery Support Navigator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Recovery Support Navigator position. Familiarise yourself with High Point & Affiliated Organizations' mission and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in case management or working with individuals facing substance use disorders. Use specific examples to demonstrate your skills in collaboration, communication, and maintaining boundaries.
Showcase Your Skills: Make sure to highlight your strong verbal, written, and organisational skills in your application. Mention any experience with electronic medical records and your ability to work independently while being part of a team.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you are a good fit for the Recovery Support Navigator role. Discuss your passion for helping others and how your background aligns with the company's mission to support individuals in their recovery journey.
How to prepare for a job interview at High Point & Affiliated Organizations
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Recovery Support Navigator. Familiarise yourself with the key tasks such as client-centered case management and the importance of maintaining confidentiality. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Whether it's through education or lived experience, be prepared to discuss how your background aligns with the role. Highlight any relevant case management experience or your understanding of substance use disorders, as this will resonate well with the interviewers.
✨Demonstrate Communication Skills
Strong verbal and written communication skills are crucial for this position. During the interview, practice clear and concise communication. You might also want to prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by Recovery Support Navigators. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
