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- Tasks: Assist with data entry, visitor management, and office supply coordination.
- Company: Join High Point, a leading health agency focused on mental health and substance use treatment.
- Benefits: Enjoy medical, dental, and vision insurance, plus free classes to become a Licensed Counselor.
- Why this job: Make a real impact in the community while gaining valuable experience in a supportive environment.
- Qualifications: Basic computer skills, office experience, and a professional attitude are essential.
- Other info: Part-time role with flexible hours, perfect for students looking to balance work and studies.
Join to apply for the Administrative Assistant role at High Point & Affiliated Organizations
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Join to apply for the Administrative Assistant role at High Point & Affiliated Organizations
Program & Location: High Point\’s Hub & Spoke Outpatient Program – Plymouth, MA
Education: High School Diploma or Equivalent
Pay Range: $21-26/hr depending on experience & education
Status: Part Time, 16hrs/week
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Outpatient substance use disorder and mental health services are located across Southeastern Massachusetts in Brockton, New Bedford, and Plymouth. These services are available during the day, as well as evenings. We offer individual, group, family services, and medication management to address diverse clinical needs. An interdisciplinary team of professionals includes licensed social workers, clinicians, psychiatrists, and psychologists.
The Hub & Spoke program is based out of High Point\’s Plymouth Outpatient building, and is dedicated to providing outward facing services and creating a community collaborative to improve access to medications for opioid use disorder (MOUD) treatment, with additional supportive services to increase overall treatment engagement and retention.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Long & short term disability
- Discounted auto/home and renters insurance
- 403b – Retirement
- FSA & DCA
- PFML
- Employee Assistance Program
- Bonuses & Referral
- Eligibility for free classes to become a Licensed Counselor or Recovery Coach
- Education days to use towards CEU\’s
- Free meals at select programs and when available
- Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
Administrative Assistant Requirements
- Knowledge of basic computer skills and software including the ability to use and train on HPAO’s Electronic Health Record (EHR)
- Experience in office/secretarial environment
- Ability to multi-task
- Must type at least 45 words per minute
- Detail oriented
- Ability to meet the public
- Must present as professional and courteous at all times, both internally and externally
- Certification in the HPAO approved de-escalation program
- Possess a good telephone manner
- TB screening
- Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients and HIPAA Regulation
- Present as courteous and professional
Administrative Assistant Duties & Responsibilities
- Collects and enters data needed for various reports
- Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information
- Maintain accurate visitor log and signed confidentiality visitor letters
- Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department
- Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures
- Maintain reception area – replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift
- Sort, date-stamp and distribute all in-coming mail, to include patient mail
- Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail
- Arrange postal machine postage and repairs
- Tracking and up-dating of mail service changes, as needed
- Assist practitioners in preparation for patient drug screens
- Maintain accurate office supply system – to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available
- Perform basic secretarial functions as assigned by Supervisor
- Attend mandatory training/meetings
- Ability to respond to TTY and in-house “Codes”
- Always utilizes universal precautions
- Demonstrates behaviors that recognize the rights of patients as defined by the patient rights
- Collects and enters data needed for all new client intakes
- Other duties as assigned by the Office Manager/Program Director to insure safe and appropriate operation of the facility.
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Seniority level
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Employment type
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Employment type
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Job function
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Administrative Assistant employer: High Point & Affiliated Organizations
Contact Detail:
High Point & Affiliated Organizations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially Electronic Health Records (EHR). If you have experience with similar systems, be ready to discuss how you can quickly adapt and learn.
✨Tip Number 2
Highlight your ability to multitask effectively. Think of examples from your past experiences where you successfully managed multiple responsibilities at once, as this is crucial for an Administrative Assistant role.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since you'll be meeting and greeting visitors, practice how you would introduce yourself and handle various scenarios, ensuring you come across as professional and courteous.
✨Tip Number 4
Research High Point & Affiliated Organizations and their mission. Understanding their values and services will help you align your responses during any interviews, showing that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles. Emphasise skills like data entry, customer service, and proficiency with office software, as these are crucial for the Administrative Assistant position.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of High Point & Affiliated Organizations' mission. Mention your passion for helping others and how your skills align with their goals in health and human services.
Highlight Relevant Skills: In your application, specifically mention your typing speed, attention to detail, and ability to multi-task. These are key requirements for the role, so make them stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is essential for an Administrative Assistant.
How to prepare for a job interview at High Point & Affiliated Organizations
✨Know the Organisation's Mission
Before your interview, take some time to understand High Point & Affiliated Organizations' mission and values. Familiarise yourself with their focus on treating and preventing substance use disorders and mental illness. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in an office or secretarial environment. Be prepared to give examples of how you've successfully managed multiple tasks, maintained professionalism, and interacted with the public. This will show that you have the skills necessary for the Administrative Assistant position.
✨Demonstrate Your Computer Skills
Since the role requires knowledge of basic computer skills and software, be ready to talk about your proficiency with electronic health records (EHR) and other relevant software. If you have experience training others on these systems, mention it as it could set you apart from other candidates.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the organisation is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the Administrative Assistant role.
