At a Glance
- Tasks: Supervise facilities, promote safety, and lead fun activities at our leisure centre.
- Company: Join High Life Highland, a charity dedicated to making life better for everyone.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Other info: Great chance to develop skills and grow within the leisure industry.
- Why this job: Make a positive impact while enjoying a dynamic role in a supportive team.
- Qualifications: Passion for customer service and a commitment to health and safety.
The predicted salary is between 20000 - 25000 € per year.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Responsible for the safe supervision of the facilities and the health and safety of all facility users.
- Provide effective, preventative life guarding of all pool sessions.
- Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
- Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
- Assist with and supervise the efficient and safe operation of water and land-based activities.
- Organise and lead activities and classes within the programme as required.
- Teach swimming as part of our Swimming Programme as required.
- Encourage safe and acceptable user behaviour.
- Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
- Liaise with other users and other centre staff on the day-to-day operation of the centre.
- Update yourself regularly on all written procedures where relevant.
- Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
- Ensure the facility cleaning programme is carried out to the required standard.
- Carry out reception/cashier duties including admission and cash control.
- Deliver inductions in the Fitness Suite.
- Promote and sell High Life Memberships to potential new customers.
- Provide the required high level of customer care.
- Pursue continuous professional development and contribute to the continuous improvement of the Leisure Centre and High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Leisure team.
- Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
HLH/2605/20 Leisure Assistant (Wet) in Thurso employer: High Life Highland
High Life Highland is an exceptional employer that fosters a positive and collaborative workplace culture, dedicated to making life better for its community. With a strong emphasis on employee growth through continuous professional development and training opportunities, staff are encouraged to enhance their skills while contributing to a safe and engaging environment for all facility users. Located in a vibrant area, employees enjoy the unique advantage of working within a supportive team that values sustainability and customer care, making it a rewarding place to build a career in leisure services.
StudySmarter Expert Advice🤫
We think this is how you could land HLH/2605/20 Leisure Assistant (Wet) in Thurso
✨Tip Number 1
Get to know the company culture before your interview. Research High Life Highland and their i-care values so you can show how you align with their mission of Making Life Better. This will help you stand out as a candidate who truly fits in.
✨Tip Number 2
Practice your life-saving skills and be ready to discuss them during your interview. Highlight any relevant training or experiences that demonstrate your ability to handle emergencies effectively, as this is crucial for the Leisure Assistant role.
✨Tip Number 3
Show your enthusiasm for promoting activities and classes. Be prepared to share ideas on how you would engage users and enhance their experience at the centre. This will showcase your proactive approach and commitment to customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the High Life Highland team and contributing to their goals.
We think you need these skills to ace HLH/2605/20 Leisure Assistant (Wet) in Thurso
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making life better and promoting a positive workplace culture. Share any relevant experiences that highlight your commitment to customer care and teamwork.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills in life guarding, health and safety, and any experience with water-based activities. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at High Life Highland!
How to prepare for a job interview at High Life Highland
✨Know Your Responsibilities
Familiarise yourself with the key duties and responsibilities listed in the job description. Be ready to discuss how your previous experiences align with promoting a positive workplace culture and ensuring health and safety for facility users.
✨Showcase Your Lifeguarding Skills
Prepare to demonstrate your knowledge of lifesaving techniques and emergency action plans. You might be asked situational questions, so think of examples where you effectively handled emergencies or taught swimming classes.
✨Emphasise Customer Care
Customer care is crucial in this role. Think of specific instances where you provided excellent service or resolved customer issues. Highlight your ability to promote memberships and engage with users positively.
✨Be Ready for Teamwork Questions
Since the role involves working cross-functionally, be prepared to discuss your experience in teamwork. Share examples of how you've collaborated with others to improve operations or support projects, showcasing your adaptability and communication skills.
