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- Tasks: Supervise facilities, provide lifeguarding, and lead engaging activities.
- Company: Join a charity focused on making life better for everyone.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Why this job: Make a real difference while having fun and developing your skills.
- Qualifications: Lifeguard certification and a passion for customer service.
- Other info: Flexible hours and a chance to work with a dynamic team.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Responsible for the safe supervision of the facilities and the health and safety of all facility users.
- Provide effective, preventative life guarding of all pool sessions.
- Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
- Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
- Assist with and supervise the efficient and safe operation of water and land-based activities.
- Organise and lead activities and classes within the programme as required.
- Encourage safe and acceptable user behaviour.
- Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
- Liaise with other users and other centre staff on the day-to-day operation of the centre.
- Update yourself regularly on all written procedures where relevant.
- Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
- Ensure the facility cleaning programme is carried out to the required standard.
- Carry out reception/cashier duties including admission and cash control.
- Deliver inductions in the Fitness Suite.
- Promote and sell High Life Memberships to potential new customers.
- Provide the required high level of customer care.
- Pursue continuous professional development and contribute to the continuous improvement of TRACC and High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the TRACC team.
CHLH/2511/08 Leisure Assistant (Wet) - Temporary for 23 Months in Tain employer: High Life Highland
Contact Detail:
High Life Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHLH/2511/08 Leisure Assistant (Wet) - Temporary for 23 Months in Tain
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they promote their values. This will help you align your answers with their mission of 'Making Life Better' during the chat.
✨Tip Number 2
Practice your life-saving skills and be ready to discuss them! They want someone who can effectively handle emergencies, so brush up on your first aid knowledge and be prepared to share examples of how you've handled similar situations.
✨Tip Number 3
Show your enthusiasm for promoting activities and classes. Think of creative ideas you could bring to the role and be ready to pitch them. This shows you're proactive and ready to contribute to the team right away!
✨Tip Number 4
Don’t forget to highlight your customer care skills! Be prepared to share experiences where you’ve gone above and beyond for customers. This is key in a role that involves promoting memberships and ensuring a positive experience for all users.
We think you need these skills to ace CHLH/2511/08 Leisure Assistant (Wet) - Temporary for 23 Months in Tain
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making life better and promoting a positive workplace culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any lifeguarding or customer service experience that aligns with our values and the key duties of the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at High Life Highland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the key duties and responsibilities of a Leisure Assistant. Familiarise yourself with the health and safety regulations, life-saving techniques, and customer care standards expected in this role. This will help you answer questions confidently and demonstrate your commitment to the position.
✨Showcase Your Team Spirit
Since promoting a positive workplace culture is crucial, be prepared to discuss examples of how you've worked collaboratively in previous roles. Think about times when you’ve contributed to team morale or supported colleagues, as this aligns perfectly with the charity’s values of Making Life Better and i-care.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle emergencies or difficult situations. Brush up on your first aid knowledge and think through how you would respond to various incidents at the facility. This will show that you’re proactive and ready to ensure the safety of all users.
✨Demonstrate Your Passion for Customer Care
Customer care is a big part of this role, so be ready to share your experiences in providing excellent service. Highlight any specific instances where you went above and beyond for customers, and express your enthusiasm for promoting memberships and engaging with the community. This will help you stand out as a candidate who truly cares.
