At a Glance
- Tasks: Promote a positive workplace culture and supervise leisure staff to enhance productivity.
- Company: Join a charity dedicated to Making Life Better with strong i-care values.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference.
- Other info: Opportunity for continuous professional development and cross-functional teamwork.
- Why this job: Be part of a team that supports community wellbeing and personal development.
- Qualifications: Experience in supervision and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
Provide day to day supervision of the leisure staff. Ensure performance and presentation standards are maintained at all times. Consult with customers and staff on the operation of the facility and ensure the Facilities Manager is informed of any issues or improvements that may contribute to the effectiveness or efficiency of the facility.
Ensure the leisure team are deployed efficiently, and in accordance with policy and procedures ensuring staffing levels are appropriate. Plan the staff rota in line with the staffing schedule and arrange cover for absences as required.
Perform supervisory duties relating to staff recruitment, induction, training and discipline. Monitor the cleanliness of facilities and equipment and carry out cleaning duties when required. Provide certified first aid skills in accordance with training and procedures. Deliver fitness inductions where required.
Ensure that customer care standards are upheld, and that facilities and equipment are provided in accordance with the needs of different user groups and individuals. Undertake administrative and reception duties as required. Assist with the monitoring and collation of performance statistics and other returns as required.
Ensure the booking system and membership scheme is administered and maintained to a satisfactory standard. Ensure customer information is up to date, available and delivered to company standards. Carry out health and safety checks in accordance with procedures and to ensure that significant risks and defects are reported immediately to the Facilities Manager.
Carry out regular maintenance inspections and duties in relation to buildings, surrounding areas, equipment and plant room and maintain appropriate records. Assist in the organisation and promotion of activity programmes and provide coaching as required. Contribute to the on-going development and continued improvement of the facility and service.
The implementation, monitoring and reviewing of safe systems of work and policies within the facility (NOP, EAP, COSHH, Risk Assessments etc); and to ensure that all personnel are conversant with, and adhere to instructions and written procedures at all times.
Be a key holder and ensure the security procedures are complied with at all times. Be responsible for the opening and closing procedures and respond to out of hours calls if required. Carry out routine handling and ensure safe storage of all chemicals used at the facility. Check, monitor and record the level of stock of facility materials.
Readiness to work flexible shifts and altered hours, including evenings and weekends to meet the demands of the Service. Responsible for resolving day to day problems in the absence of the Manager. Assist the Manager in preparing special projects as required. Be able to work to tight deadlines when required.
Set up, monitor, review and plan training for all staff to include keeping accurate records. Supervise and monitor all staff within the building to ensure that they are complying with safe working practices. Pursue continuous professional development and contribute to the continuous improvement of the leisure centre and High Life Highland as a whole.
Attend and undertake any training online or in person. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
A Disclosure Scotland PVG check is required for this post.
Read more employer: High Life Highland
High Life Highland is an exceptional employer that prioritises employee development and teamwork, making it an ideal place for those passionate about leisure and fitness. Located in the scenic Inverness, employees benefit from a supportive work culture, comprehensive training opportunities, and the chance to make a meaningful impact on community health and wellbeing. Join us to enjoy a fulfilling career while promoting active lifestyles in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like High Life Highland.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If High Life Highland is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like High Life Highland, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Read more
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at High Life Highland
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at High Life Highland.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at High Life Highland.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know High Life Highland's Clientele
Since it's a full-time gig, understanding the specific clientele High Life Highland caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
