At a Glance
- Tasks: Promote a positive café culture while serving delicious food and drinks.
- Company: Join a charity dedicated to making life better for the community.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Other info: Work weekends and support exciting events at beautiful Botanic Gardens.
- Why this job: Be part of a team that values collaboration and customer service.
- Qualifications: No specific experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 18900 - 23100 £ per year.
- Key duties and responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Provide a friendly, helpful and professional welcome to customers and visitors using Café Botanics & Aqua and Inverness Botanic Gardens.
- Prepare and serve hot and cold drinks, snacks, meals, baking and other café products to the required standard.
- Operate the till accurately, process card and cash payments, and follow relevant cash-handling procedures.
- Keep café, seating, food preparation, toilet and visitor areas clean, tidy and well presented.
- Support food preparation, baking, cooking and service as directed by the Catering Supervisor or Manager.
- Follow all Food Hygiene, HACCP, Health and Safety, Fire Safety, COSHH, security, allergen and GDPR procedures relevant to the role.
- Report any complaints, compliments, accidents, near misses, damage, faults, losses or other issues promptly to the Catering Supervisor or Manager.
- Help reduce waste, recycle appropriately and support the environmental values of Inverness Botanic Gardens & Café.
- Support events, group visits and private functions where required.
- Attend training, including online and in-person training, and apply learning in the workplace.
- Pursue continuous professional development and contribute to the continuous improvement of the team and High Life Highland as a whole.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
- Work across both Café Botanics and Café Aqua as part of the normal contracted rota, according to operational requirements, and support events, visitor experience activities or other High Life Highland facilities where appropriate.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
- ***Applicants must be available to work weekends***
- *** A Disclosure Scotland PVG check is not required for this post ***
- #J-18808-Ljbffr
HLH/2608/11 Catering Assistant in Inverness employer: High Life Highland
High Life Highland offers a dynamic and supportive work environment for Leisure Centre Supervisors, where your contributions directly enhance community well-being. With a strong focus on employee development, you will have access to training opportunities and career progression while enjoying the beautiful surroundings of Scotland. Join us in creating a safe and welcoming atmosphere for all users, and be part of a team that values collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land HLH/2608/11 Catering Assistant in Inverness
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like High Life Highland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to High Life Highland
Don't be shy about reaching out to High Life Highland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace HLH/2608/11 Catering Assistant in Inverness
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about High Life Highland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at High Life Highland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
