At a Glance
- Tasks: Promote a positive workplace culture and maintain cleanliness at Culloden Library and Centre.
- Company: Join High Life Highland, a charity dedicated to making life better for the community.
- Benefits: Gain valuable experience, training opportunities, and contribute to a meaningful cause.
- Other info: Flexible hours, great for students looking to balance work and studies.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: No specific qualifications required; just a passion for service and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Responsible for the cleaning of Culloden Library and Centre and ensuring high cleanliness standards are kept within the building whilst on duty.
- Undertake Health and Safety checks and responsibilities as delegated by the Network Librarian/RPO and maintain appropriate records in electronic format.
- Assist in the practical delivery of the Library and Centre programme, by checking the bookings for the day, preparing rooms for lets and clearing rooms upon completion of lets.
- Carry out minor maintenance and repairs in the building and ensure efficient and safe operation of all areas within the building.
- Key holder responsibility for the opening and locking of the building and general security of the premises, including occasional out of hours call outs and fire and intruder alarm operation.
- Assist with reception, customer service, cash control and bookings whilst on duty.
- Ensure safe and acceptable user behaviour whilst on duty and occasional late night functions as and when required.
- Provide a high standard of customer care, particularly in relation to communication, service delivery and confidentiality.
- Attend training as required.
- Bring to the attention of the Network Librarian any improvements that may increase the effectiveness and efficiency of the Centre.
- Work closely with all customers and members of staff from the HLH Libraries, Youth Work, Music Tuition, Leisure and Awards teams.
- Pursue continuous professional development and contribute to the continuous improvement of High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
HLH/2606/02 Caretaker/Steward in Inverness employer: High Life Highland
High Life Highland is an exceptional employer that fosters a positive and collaborative workplace culture, dedicated to making life better for the community. With a strong emphasis on employee growth and continuous professional development, staff are encouraged to pursue training opportunities while contributing to meaningful projects that enhance local services. Located in the scenic Highlands, employees enjoy a supportive environment that values sustainability and teamwork, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land HLH/2606/02 Caretaker/Steward in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Make sure you can talk about how your skills align with their mission of Making Life Better. Show them you’re not just another candidate, but someone who genuinely cares about their purpose.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience and how it relates to the role of Caretaker/Steward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace HLH/2606/02 Caretaker/Steward in Inverness
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making life better and supporting our values. A personal touch can really make your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience that aligns with the key duties mentioned in the job description. Whether it's cleaning, customer service, or maintenance, we want to know how your background fits with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what we need to know about you and why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at High Life Highland
✨Know the Charity's Values
Before your interview, take some time to understand the charity’s purpose of Making Life Better and their i-care values. Be ready to discuss how you can promote a positive workplace culture and contribute to morale and productivity.
✨Showcase Your Cleaning Standards
Since cleanliness is a key responsibility, prepare examples of how you've maintained high standards in previous roles. You might even want to bring up specific cleaning protocols or techniques that ensure a safe and welcoming environment.
✨Demonstrate Health and Safety Awareness
Familiarise yourself with basic health and safety regulations relevant to caretaking. Be prepared to discuss how you would conduct checks and maintain records, as well as any past experiences where you ensured safety in a similar role.
✨Customer Care is Key
Think about times when you provided excellent customer service. Be ready to share these stories, especially how you handled difficult situations or ensured user behaviour was safe and acceptable during events.
