Responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Duties will include supervision of front of house staff, directing individuals as required at each location within the food service area.
- Maintain an efficient and practical table service including cleaning & clearing of tables as required.
- Responsible for directing staff towards the efficient operation of food orders, que management, cash handling and responding to customer requirements.
- Ensure that catering assistants contribute to the preparation and service of all meals, meeting company standards.
- Responsible for ensuring that all company and statutory policies and regulations regarding Hygiene, Health & Safety, Food Hygiene and HACCP are complied with at all times including policies regarding COSHH, fire, security, alarms, energy conservation, recycling and terrorist activity.
- Support catering assistants in carrying out their stock control responsibilities and management of both food and beverage stock and retail products and following necessary replenishment processes.
- Assist with the operation of the vending areas within the building.
- Ensure the correct storage and labelling of food correctly in accordance with health and safety standards.
- Ensure all catering assistants keep the cafe and vending areas to the highest possible standard of hygiene.
- Ensure that catering assistants are appropriately trained to service major events within Inverness Leisure.
- Ensure all staff deliver their responsibilities to the highest standard of customer service.
- Pursue continuous professional development and contribute to the continuous improvement of Inverness Museum & Art Gallery and High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Museum & Art Gallery team.
