At a Glance
- Tasks: Promote library services, assist with events, and support customers in using resources.
- Company: Join a charity focused on making life better for the community.
- Benefits: Term-time role with opportunities for training and professional development.
- Why this job: Be part of a team that enhances community engagement and promotes a love for reading.
- Qualifications: Customer service skills and a passion for libraries and learning.
- Other info: Dynamic work environment with a focus on sustainability and continuous improvement.
The predicted salary is between 20000 - 30000 £ per year.
Key Duties and Responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Working as part of a team to deliver, support and promote library and information services to all
- Delivering a high standard of customer care.
- Assisting with library events and promotions aimed at various age ranges including children, teenagers and adults.(including Bookbug)
- Assisting with library routines including shelving, processing and repairing library stock
- Inputting and checking databases and maintaining reservation systems
- Cash handling procedures
- Helping customers to make best use of library resources including e-resources
- Undertaking any other duties as required to ensure efficient and effective Service delivery across the Library network
- Pursue continuous professional development and contribute to the continuous improvement of Nairn Academy Library and High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Libraries team.
- Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.
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CHLH/2509/17 Library Assistant (Term Time Only) employer: High Life Highland
Contact Detail:
High Life Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHLH/2509/17 Library Assistant (Term Time Only)
✨Tip Number 1
Get to know the library and its services inside out! Familiarise yourself with the resources available, from e-resources to events like Bookbug. This way, when you chat with potential employers, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Networking is key! Attend library events or community gatherings where you can meet staff and volunteers. Building relationships can give you a leg up when it comes to landing that Library Assistant role.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After any interviews or networking events, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Library Assistant position. Plus, it shows you’re serious about joining our team and contributing to our mission of Making Life Better.
We think you need these skills to ace CHLH/2509/17 Library Assistant (Term Time Only)
Some tips for your application 🫡
Show Your Passion for Libraries: When writing your application, let us see your enthusiasm for libraries and information services. Share any experiences you've had that relate to promoting library resources or working with different age groups. We love candidates who are genuinely excited about making a difference!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key duties mentioned in the job description. We want to see how you can contribute to our positive workplace culture and support our mission of Making Life Better.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at High Life Highland
✨Know the Charity's Values
Before your interview, take some time to familiarise yourself with the charity’s purpose of Making Life Better and their i-care values. Think about how your personal values align with theirs and be ready to share examples of how you’ve demonstrated similar values in your previous roles.
✨Showcase Your Customer Care Skills
As a Library Assistant, delivering high-quality customer care is crucial. Prepare specific examples of how you've provided excellent service in past positions. Consider situations where you went above and beyond to help someone, especially in a library or information service context.
✨Be Ready for Teamwork Questions
This role involves working as part of a team, so expect questions about collaboration. Think of instances where you successfully worked with others to achieve a common goal. Highlight your ability to support colleagues and contribute positively to a team environment.
✨Demonstrate Your Commitment to Continuous Improvement
The job description mentions pursuing continuous professional development. Be prepared to discuss any training or development activities you’ve undertaken recently. Show enthusiasm for learning and improving, and mention how you can contribute to the library's growth and efficiency.