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For Companies At a Glance
- Tasks: Supervise facilities, promote safety, and lead engaging activities for users.
- Company: Join a charity dedicated to making life better for the community.
- Benefits: Flexible hours, training opportunities, and a supportive team environment.
- Why this job: Make a positive impact while gaining valuable experience in a fun setting.
- Qualifications: Lifeguard certification and a passion for customer service.
- Other info: Great opportunity for personal growth and teamwork in a vibrant community.
Responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charitys purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Responsible for the safe supervision of the facilities and the health and safety of all facility users
- Provide effective, preventative life guarding of all pool sessions.
- Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
- Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
- Assist with and supervise the efficient and safe operation of water and land-based activities.
- Organise and lead activities and classes within the programme as required.
- Encourage safe and acceptable user behaviour.
- Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
- Liaise with other users and other centre staff on the day-to-day operation of the centre.
- Update yourself regularly on all written procedures where relevant.
- Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
- Ensure the facility cleaning programme is carried out to the required standard.
- Carry out reception/cashier duties including admission and cash control.
- Deliver inductions in the Fitness Suite
- Promote and sell High Life Memberships to potential new customers
- Provide the required high level of customer care.
- Pursue continuous professional development and contribute to the continuous improvement of East Caithness Community Facility and High Life Highland as a whole.
- Attend and undertake any training online or in person
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the East Caithness Community Facility team.
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CHLH/2509/13 Leisure Assistant (Wet) employer: High Life Highland
Contact Detail:
High Life Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHLH/2509/13 Leisure Assistant (Wet)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they promote their values. This will help you align your answers with their mission of 'Making Life Better' during the chat.
✨Tip Number 2
Practice your life-saving skills and be ready to discuss them! Since safety is a big part of the role, showing that you're up-to-date with your training can really impress the interviewers.
✨Tip Number 3
Be prepared to share examples of how you've promoted teamwork in previous roles. They want to see that you can contribute to a positive workplace culture, so think of specific instances where you’ve helped boost morale or productivity.
✨Tip Number 4
Don’t forget to highlight your customer service skills! Since providing high-level customer care is key, come armed with stories that showcase your ability to engage and support users effectively.
We think you need these skills to ace CHLH/2509/13 Leisure Assistant (Wet)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making life better for others and how you embody our i-care values.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the responsibilities listed in the job description. We love seeing how your skills can contribute to our positive workplace culture!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at High Life Highland
✨Know the Charity's Values
Before your interview, make sure you understand the charity's purpose of 'Making Life Better' and their i-care values. Think about how your personal values align with theirs and be ready to share examples of how you've promoted a positive workplace culture in the past.
✨Demonstrate Your Lifeguarding Skills
Since the role involves life guarding, brush up on your emergency action plans and first aid knowledge. Be prepared to discuss specific scenarios where you had to act quickly and effectively, showcasing your ability to ensure safety in a pool environment.
✨Showcase Your Customer Care Experience
Customer care is key in this role, so think of times when you've gone above and beyond for customers. Prepare to share these stories during the interview, highlighting your communication skills and ability to promote memberships or services.
✨Be Ready to Discuss Teamwork
This position requires collaboration with other staff and users. Have examples ready that demonstrate your ability to work well in a team, especially in high-pressure situations. Show that you can contribute positively to the East Caithness Community Facility team.
