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- Tasks: Join our team to promote library services and assist with events for all ages.
- Company: Be part of High Life Highland, dedicated to making life better through community services.
- Benefits: Enjoy a collaborative culture, training opportunities, and the chance to make a real impact.
- Why this job: This role offers hands-on experience in a vibrant environment while supporting your community.
- Qualifications: No specific qualifications required; just a passion for helping others and learning.
- Other info: Opportunities for professional development and cross-functional teamwork await you!
The predicted salary is between 20000 - 28000 £ per year.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
The post uses a mix of manual and computer based operations and will include:
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance
2. Working as part of a team to deliver, support and promote library and information services to all
3. Delivering a high standard of customer care
4. Assisting with library events and promotions aimed at various age ranges including children, teenagers and adults.(including Bookbug)
5. Assisting with library routines including shelving, processing and repairing library stock
6. Inputting and checking databases and maintaining reservation systems
7. Cash handling procedures
8. Helping customers to make best use of library resources including e-resources
9. Undertaking any other duties as required to ensure efficient and effective Service delivery across the Library network
10. Pursue continuous professional development and contribute to the continuous improvement of Nairn Library and High Life Highland as a whole
11. Attend and undertake any training online or in person
12. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks
13. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the library team
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CHLH/2507/28 Library Assistant employer: High Life Highland
Contact Detail:
High Life Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHLH/2507/28 Library Assistant
✨Tip Number 1
Familiarise yourself with the library's mission and values, especially the i-care values. Understanding these will help you align your approach during interviews and demonstrate how you can contribute to a positive workplace culture.
✨Tip Number 2
Engage with the community by attending local library events or volunteering. This not only shows your commitment to library services but also gives you insights into the needs of different age groups, which is crucial for the role.
✨Tip Number 3
Brush up on your customer service skills. Since delivering high standards of customer care is key, consider role-playing scenarios with friends or family to practice handling various customer interactions effectively.
✨Tip Number 4
Stay updated on library technologies and e-resources. Familiarity with databases and digital tools will not only boost your confidence but also show your proactive approach to helping customers make the best use of library resources.
We think you need these skills to ace CHLH/2507/28 Library Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key duties and responsibilities. Tailor your application to highlight how your skills and experiences align with the requirements of the Library Assistant position.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in library services, customer care, or teamwork. Provide specific examples that demonstrate your ability to promote a positive workplace culture and deliver high standards of service.
Showcase Your Skills: Make sure to mention any relevant skills such as computer proficiency, cash handling, and database management. If you have experience with e-resources or organising events, be sure to include that as well.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your enthusiasm for the role and the charity's mission. Mention your commitment to continuous professional development and sustainability, as these are important values for the organisation.
How to prepare for a job interview at High Life Highland
✨Show Your Team Spirit
Since the role involves working as part of a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've contributed to a positive workplace culture and supported your colleagues.
✨Demonstrate Customer Care Skills
Customer care is key in this position. Think of specific instances where you provided excellent service or resolved customer issues. Highlight your ability to engage with diverse age groups, especially when discussing library events.
✨Familiarise Yourself with Library Operations
Brush up on library routines such as shelving, processing, and maintaining stock. Being knowledgeable about these operations will show your commitment to the role and your readiness to contribute from day one.
✨Emphasise Continuous Learning
The job requires ongoing professional development. Be ready to talk about any relevant training you've undertaken or your willingness to learn new skills. This shows your dedication to improving both yourself and the library services.
