Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with visitors, provide guidance, and support museum events.
- Company: Join High Life Highland, dedicated to making life better through culture and community.
- Benefits: Enjoy flexible working hours, including weekends, and opportunities for professional development.
- Why this job: Be part of a vibrant team that values collaboration and sustainability while enhancing visitor experiences.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to work in a dynamic environment with a focus on community impact.
The predicted salary is between 20000 - 28000 £ per year.
KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
2. Provide excellent customer care to all visitors with an enthusiastic attitude.
3. Provide information, guidance and assistance to all visitors.
4. Actively encourage visitors to make donations.
5. Support both the immediate and wider teams within the museum – in particular assisting with the set up for events and activities, and helping the IMAG café staff.
6. Work on a rota basis, including regular weekend and bank holiday working, and occasionally in the evening.
7. Ensure the museum environment is cared for – buildings, artefacts and all facilities are kept clean and tidy.
8. Ensure that day-to-day activities and procedures are carried out safely, and to undertake training in line with High Life Highland’s Health and Safety requirements.
9. Undertake retail duties in the museum shop – to keep it clean, tidy and restocked.
10. Carry out daily and weekly checks in line with requirements for collections care.
11. Pursue continuous professional development and contribute to the continuous improvement of Inverness Museum and Art Gallery and High Life Highland as a whole.
12. Attend and undertake any training online or in person.
13. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
14. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Museum and Art Gallery team.
#J-18808-Ljbffr
CHLH/2506/23 Museum Attendant employer: High Life Highland
Contact Detail:
High Life Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHLH/2506/23 Museum Attendant
✨Tip Number 1
Familiarise yourself with the museum's mission and values, especially the i-care values. This will help you align your approach during interviews and demonstrate your commitment to their purpose of Making Life Better.
✨Tip Number 2
Engage with the museum's community through social media or local events. This shows your enthusiasm for the role and helps you understand visitor expectations, which is crucial for providing excellent customer care.
✨Tip Number 3
Prepare to discuss your experience in customer service and teamwork. Highlight specific examples where you've contributed to a positive workplace culture or assisted in events, as these are key aspects of the role.
✨Tip Number 4
Be ready to showcase your adaptability and willingness to learn. The role involves various tasks, from retail duties to health and safety training, so demonstrating your flexibility will make you a strong candidate.
We think you need these skills to ace CHLH/2506/23 Museum Attendant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key duties and responsibilities. Tailor your application to highlight how your skills and experiences align with the requirements of the Museum Attendant position.
Showcase Customer Care Skills: Since providing excellent customer care is a crucial part of the role, include specific examples in your application that demonstrate your ability to engage positively with visitors and handle inquiries effectively.
Highlight Teamwork Experience: The job requires supporting both immediate and wider teams. Mention any previous experience working collaboratively in a team environment, especially in settings similar to a museum or public service.
Express Enthusiasm for the Role: Convey your passion for the museum's mission and values in your application. A positive attitude and enthusiasm can set you apart from other candidates, so make sure this comes through in your writing.
How to prepare for a job interview at High Life Highland
✨Show Your Enthusiasm
As a Museum Attendant, your attitude is key. Make sure to express your enthusiasm for the role and the museum's mission during the interview. Share examples of how you've positively engaged with customers in the past.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively. Discuss experiences where you supported team members or contributed to a positive workplace culture. This aligns with the charity's values and shows you're a good fit.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you'd handle various visitor interactions. Prepare specific examples that showcase your customer service skills, especially in promoting donations and providing assistance.
✨Emphasise Safety Awareness
Since health and safety are crucial in this role, be ready to discuss your understanding of safety protocols. Mention any relevant training or experiences that demonstrate your commitment to maintaining a safe environment.