At a Glance
- Tasks: Learn the ropes in a busy sales department while handling customer queries and data entry.
- Company: Join Highgrove Beds, a well-established company known for quality mattresses and supportive work culture.
- Benefits: Enjoy a competitive salary, job development opportunities, and a friendly team environment.
- Other info: Work Monday to Friday, 9am to 5pm, with a training duration of 1 year and 3 months.
- Why this job: Kickstart your career with hands-on experience and the chance to earn a recognised qualification.
- Qualifications: GCSE English and Maths at Grade 4 are desired; strong communication and IT skills are essential.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
We are looking for a Sales/Customer Service Administrator for our busy sales department.
Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge.
About the Employer
Founded in 2002, Highgrove Beds Ltd is an established business that uses time‑honoured tradition and knowledge to produce high quality mattresses and divans.
Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.
What You’ll Do
You will learn all about working in a busy sales department.
The Role & Your Responsibilities
- Dealing with customer queries
- Responding to customer emails
- Daily data entry of orders via Sage
- Transferring data from one source to another
- Quality checking data entered by the team
Training Outcome On completion the successful candidate will have the opportunity to work towards a Business Administrator Level 3 or Customer Service Specialist Level 3 depending on job role.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non‑judgemental attitude
Qualifications
- GCSE English – Grade 4 (Desired)
- GCSE Maths – Grade 4 (Desired)
- Course Information
Course: Customer Service Practitioner (Level 2). Route: Sales, Marketing and Procurement. Apprenticeship Level: Intermediate.
- Working Arrangements
- Working Week: Monday to Friday, 9.00am to 5.00pm
- Expected Duration: 1Year3Months
- Training Provider: National Business College Limited
- #J-18808-Ljbffr
Customer Service Apprentice employer: HIGH GROVE BEDS LTD
Highgrove Beds Ltd is an excellent employer that prioritises employee development and offers a supportive work environment in the heart of Liversedge, West Yorkshire. With a commitment to competitive salaries and opportunities for professional growth, including pathways to Business Administrator or Customer Service Specialist qualifications, employees can thrive while contributing to a company renowned for its high-quality products. Join us to be part of a dedicated team where your skills will be nurtured and valued.
