At a Glance
- Tasks: Lead wellbeing services across multiple facilities and manage a diverse team.
- Company: Join ROVA Health, a purpose-driven company transforming health and wellbeing.
- Benefits: Enjoy a competitive salary, health cash plan, and up to 25 days annual leave.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in the fitness industry while leading a passionate team.
- Qualifications: 5+ years in strength coaching and proven team management experience required.
The predicted salary is between 55000 - 55000 £ per year.
Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed — we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.
Navigate the unknown. Lead the people who never stop. Have you ever walked into a gym and felt it was designed for someone else? We have. And it’s one of the things we’re determined to change. Good enough isn’t something you’re comfortable with. Neither are we.
London doesn’t sit still, and neither does this role. As Senior Performance Manager, you’ll lead the on‑site and strategic delivery of wellbeing services for our flagship corporate account, directing four gyms, a swimming facility, and a multi‑use games area, while managing the people, budgets, and client relationships that keep it all moving. Half operator, half strategist, you’ll turn everyday moments into measurable impact: coaching a diverse team, reporting to executive stakeholders, and building the internal communities that make wellbeing stick. This is a high‑visibility seat for someone who reads terrain fast and keeps everyone moving forward with them.
THE ROLE
- Location: London, United Kingdom (Onsite)
- Language Requirements: Fluent English
- Salary: £55,000
- Health Cash Plan, Pension scheme, Annual Leave up to 25 days, Cycle to Work Scheme, Annual Pay Review, Targeted Learning and Development opportunities.
- Contract Type: Full-time, 12 months Fixed Term Contract
- Closing Date: 14th August 2026
What You Bring
- Bachelor’s degree in Kinesiology, Sports Science, Health & Exercise Studies, or a closely related field
- Minimum of 5 years’ strength coaching or personal training experience within premium environments
- Proven track record managing and upskilling teams of fitness, health, or sports performance professionals
- Demonstrable experience handling complex stakeholder relations, annual budgets, and multiple operational projects simultaneously
- Industry‑standard certification (e.g. CSCS, Certified Exos Performance Specialist, FMS) plus active CPR/AED certification
- Advanced communication skills, with the ability to simplify complex data for executive and C‑suite review
- Exceptional customer service instincts, with client satisfaction as a top operational priority
- Comfortable managing ambiguity and adapting strategy across cross‑regional initiatives
What You’ll Own
- 01 Operational Leadership & Facility Excellence
- Direct daily operations across four gyms/studios, a swimming pool facility, and a Multi‑Use Games Area, upholding standards of safety, cleanliness, and technical function
- Lead an extended team via senior site leaders acting as direct reports across each space
- Safely instruct, motivate, and assist clients in reaching their fitness and wellness goals
- Oversee site‑level staffing plans and operational frameworks to ensure strict alignment with contractual obligations
- 02 Team Architecture & People Management
- Provide direct management, mentoring, and support to a diverse team of Performance Coaches
- Conduct regular performance evaluations and maintain developmental documentation
- Foster a supportive, high‑performing team culture rooted in positive behaviours and collective rituals
- Guide staff to deliver exceptional customer experience, blending quality frameworks with creative autonomy
- 03 Strategic Client Partnerships & Stakeholder Navigation
- Serve as the primary day‑to‑day point of contact for corporate client leadership
- Ensure proactive communication and alignment with the client’s evolving needs
- Partner with leadership teams to align joint business plans and eliminate operational friction
- Consistently exceed contract expectations
- 04 Data Analysis, Financials & Reporting
- Evaluate site‑level operations, team performance, and client metrics against Rova Health and client objectives
- Compile, analyse, and present operational data and impact metrics to executive stakeholders on a monthly basis
- Take complete accountability for the management of site‑specific annual budgets and commercial objectives
- 05 Events & Internal Communities
- Lead cross‑functional engagement activities, such as educational events and wellness fairs, to drive campus‑wide awareness
- Innovate and run targeted activations (challenges, leader boards, recovery labs) to increase service visibility among new employee cohorts
What Happens Next
- Your application will be reviewed by the hiring team
- Two stage formal interview
- Offer made
- Background and Security Checks
Westfield Health Group is home to Westfield Health, UK Health and Wellbeing and High Five Health Promotion, providing wellbeing services and active spaces to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorer, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported.
Senior Performance Manager in Harrow employer: High Five Health Promotion
ROVA Health is an exceptional employer that fosters a dynamic and collaborative work culture, where mid-senior Project Managers can thrive in their roles. With a strong emphasis on employee growth and development, you will have access to unique opportunities for professional advancement while working alongside dedicated teams in a fast-paced environment. The company's commitment to embedding change and delivering impactful results makes it a rewarding place to contribute your skills and expertise.
Contact Details:
High Five Health Promotion Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Performance Manager in Harrow
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like High Five Health Promotion.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at High Five Health Promotion.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like High Five Health Promotion, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Performance Manager in Harrow
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at High Five Health Promotion.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at High Five Health Promotion.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to High Five Health Promotion. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at High Five Health Promotion. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at High Five Health Promotion
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research High Five Health Promotion’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
