Credit Control Team Leader
London 12 month fixed term contract Insurance and Lloyds market
We are working with a leading global insurance organisation that is looking to appoint a Credit Control Team Leader on a 12 month fixed term contract
This is an excellent opportunity for an experienced insurance Credit Controller or existing Team Leader to take responsibility for the day to day management of a London Market credit control function. The role combines hands on premium credit control with team leadership, stakeholder management and process improvement.
Key Responsibilities
- Manage the day to day activities and workload of the Credit Control team.
- Support, coach and develop team members, ensuring agreed service levels and targets are achieved.
- Manage and reduce aged premium debt across the portfolio.
- Act as an escalation point for complex credit control and premium queries.
- Liaise directly with brokers, underwriters, coverholders and other internal and external stakeholders.
- Ensure premium and cash transactions are accurately allocated and reconciled.
- Investigate and resolve outstanding balances, unallocated cash and premium discrepancies.
- Monitor team performance and produce regular management information and reporting.
- Maintain appropriate credit control procedures, controls and documentation.
- Work closely with Finance, Underwriting, Operations and other business areas to resolve premium collection issues.
- Identify opportunities to improve processes, controls and overall team efficiency.
Experience Required
- Previous experience within insurance credit control, premium collections or insurance accounts.
- Previous team management, supervisory or mentoring experience
- Strong knowledge of the London Insurance Market and or Lloyds market.
- Experience dealing with brokers, underwriters and insurance market stakeholders.
- A good understanding of premium processing, reconciliations, slips, closings and endorsements.
- Strong problem solving skills with the ability to resolve complex premium and cash queries.
- Excellent communication and stakeholder management skills.
- Strong Excel and reporting capabilities.
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Credit Control Lead (FTC) employer: High Finance (UK) Limited T/A HFG
Join a leading London Market Insurer that values its employees and fosters a collaborative work culture. With a strong focus on professional development, you will have ample opportunities to grow your skills and advance your career while working in the heart of London's vibrant insurance market. Enjoy competitive benefits and the chance to build lasting relationships with key brokers, all while contributing to a company committed to profitable growth and innovation in the property underwriting sector.
Contact Details:
High Finance (UK) Limited T/A HFG Recruitment Team
