At a Glance
- Tasks: Lead a dynamic claims team and ensure top-notch service delivery.
- Company: Join a leading insurer in the heart of London.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Other info: International exposure is a plus, but not essential.
- Why this job: Shape the future of claims management and mentor a passionate team.
- Qualifications: 10+ years in claims with leadership experience preferred.
The predicted salary is between 60000 - 75000 £ per year.
I am currently partnered with a leading Insurer who are seeking a Claims Lead to join the business and steer the small Claims team of three. This role will be handling Claims within Property, BI, Marine Cargo, CAR (All Risks), Engineering, Casualty and more from multiple jurisdictions including the UK, Europe, Middle East, Africa and more. My client is seeking a Claims professional with 10+ years experience, and ideally 2/3+ years mentoring/managing a team as this will be a leadership position. International experience is desired, not essential.
Key Responsibilities
- Lead and manage the claims team to deliver an efficient, high-quality front-line service, using client feedback to drive continuous improvements in customer satisfaction.
- Oversee claims handling, cost control, and recovery processes in line with agreed targets and service standards, improving efficiency and reducing costs.
- Review and approve claims payments and settlements within delegated authority limits.
- Provide technical guidance on complex and high-value claims.
- Manage relationships with outsourced service providers, ensuring consistent delivery of high-quality service to policyholders.
- Develop and produce regular management information reports for senior leadership.
- Analyse claims data to assess individual client history.
Claims Team Leader - Marine Cargo & Property D&F employer: High Finance (UK) Limited T/A HFG
As a leading Insurer based in the vibrant City of London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages growth and leadership. Join us to be part of a dedicated team where your expertise in claims management will directly contribute to enhancing customer satisfaction across diverse international markets.
Contact Details:
High Finance (UK) Limited T/A HFG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Leader - Marine Cargo & Property D&F
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience in claims management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role involves complex claims, be ready to discuss your past experiences and how you've handled similar situations. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! Be prepared to share examples of how you've mentored or managed teams in the past. Highlighting your ability to lead will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Team Leader - Marine Cargo & Property D&F
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Team Leader role. Highlight your experience in managing teams and handling complex claims, especially in areas like Marine Cargo and Property. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership position. Share specific examples of how you've improved team performance or customer satisfaction in previous roles. We love a good story!
Showcase Your Leadership Skills:Since this role involves leading a small team, make sure to highlight your mentoring and management experience. Talk about how you've guided others and driven improvements in service delivery. We’re keen on seeing your leadership style!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at High Finance (UK) Limited T/A HFG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially in areas like Marine Cargo and Property. Be prepared to discuss specific cases you've managed and how you approached complex claims. This will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a small team, be ready to share examples of how you've successfully mentored or managed others. Highlight any strategies you've used to improve team performance and customer satisfaction, as this will demonstrate your capability to lead effectively.
✨Understand the Business Landscape
Familiarise yourself with the insurer's position in the market and their approach to claims management. Knowing about their recent developments or challenges can help you tailor your responses and show that you're genuinely interested in the company.
✨Prepare for Technical Questions
Expect to face technical questions regarding claims processes and regulations. Brush up on relevant legislation and best practices in claims management. Being able to articulate your understanding of these topics will set you apart as a knowledgeable candidate.
