At a Glance
- Tasks: Lead a small claims team and manage diverse claims across multiple jurisdictions.
- Company: Leading insurer based in the vibrant City of London.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Other info: Join a forward-thinking company focused on continuous improvement and customer satisfaction.
- Why this job: Shape the future of claims management while mentoring a passionate team.
- Qualifications: 10+ years in claims with leadership experience; international exposure is a plus.
The predicted salary is between 70000 - 90000 £ per year.
I am currently partnered with a leading Insurer who are seeking a Claims Lead to join the business and steer the small Claims team of three. This role will be handling Claims within Property, BI, Marine Cargo, CAR (All Risks), Engineering, Casualty and more from multiple jurisdictions including the UK, Europe, Middle East, Africa and more. My client is seeking a Claims professional with 10+ years experience, and ideally 2/3+ years mentoring/managing a team as this will be a leadership position. International experience is desired, not essential.
Key Responsibilities
- Lead and manage the claims team to deliver an efficient, high-quality front-line service, using client feedback to drive continuous improvements in customer satisfaction.
- Oversee claims handling, cost control, and recovery processes in line with agreed targets and service standards, improving efficiency and reducing costs.
- Review and approve claims payments and settlements within delegated authority limits.
- Provide technical guidance on complex and high-value claims.
- Manage relationships with outsourced service providers, ensuring consistent delivery of high-quality service to policyholders.
- Develop and produce regular management information reports for senior leadership.
- Analyse claims data to assess individual client histories.
Claims Lead - Property, Engineering, Cargo employer: High Finance (UK) Limited T/A HFG
As a leading Insurer based in the vibrant City of London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages growth and mentorship. Join us to be part of a team that not only excels in delivering exceptional claims management but also prioritises employee well-being and satisfaction.
Contact Details:
High Finance (UK) Limited T/A HFG Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Lead - Property, Engineering, Cargo
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities in claims leadership. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role involves complex claims, make sure you can discuss your experience with Property, Engineering, and Cargo claims confidently. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've mentored or managed teams in the past. Highlighting your ability to drive improvements and enhance customer satisfaction will set you apart.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Lead - Property, Engineering, Cargo
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Lead role. Highlight your experience in managing teams and handling complex claims, especially in Property and Engineering. We want to see how your background aligns with what we're looking for!
Showcase Your Leadership Skills:Since this is a leadership position, don’t forget to showcase your mentoring and management experience. Share specific examples of how you've led teams to success and improved customer satisfaction. We love seeing real-life impacts!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets to the point without fluff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the Claims Lead position. Don’t miss out on this opportunity!
How to prepare for a job interview at High Finance (UK) Limited T/A HFG
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially in Property, Engineering, and Cargo. Be ready to discuss specific cases you've managed and how you approached complex claims. This will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a small team, be prepared to share examples of how you've successfully mentored or managed others. Highlight any strategies you've used to improve team performance and customer satisfaction, as this will demonstrate your capability to lead effectively.
✨Understand the Market Landscape
Familiarise yourself with the current trends and challenges in the insurance market, particularly in the jurisdictions mentioned. Being able to discuss these insights will not only impress your interviewers but also show that you're proactive and well-informed.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
