New Vacancy - Claims Team Leader
Insurer
City of London
I am currently partnered with a leading Insurer who are seeking a Claims Lead to join the business and steer the small Claims team of three.
This role will be handling Claims within Property, BI, Marine Cargo, CAR (All Risks), Engineering, Casualty and more from multiple jurisdictions including the UK, Europe, Middle East, Africa and more.
My client is seeking a Claims professional with 10+ years experience, and ideally 2/3+ years mentoring/managing a team as this will be a leadership position. International experience is desired, not essential.
Key Responsibilities
- Lead and manage the claims team to deliver an efficient, high-quality front-line service, using client feedback to drive continuous improvements in customer satisfaction.
- Oversee claims handling, cost control, and recovery processes in line with agreed targets and service standards, improving efficiency and reducing costs.
- Review and approve claims payments and settlements within delegated authority limits.
- Provide technical guidance on complex and high-value claims.
- Manage relationships with outsourced service providers, ensuring consistent de...]]>
