Sales/Training Coordinator in Walsall

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Job Title: Training Coordinator

Salary: £25,000 – £26,000 plus £18,000 in OTE

Duration: Permanent

Hours: 9am 5pm Monday to Thursday, 9am 4pm Friday

Location: Walsall

Role Purpose

This role within the Training Co‑ordination team is responsible for answering calls from new and existing clients, logging all enquiries and managing the training booking process from start to finish. This is a professional team, who prioritise building great relationships but do so with a sense of humour and teamwork.

Key Duties

• Answer telephone calls from new and existing clients and log all enquiries onto an in‑house system
• Follow up any new enquiries within 24 hours
• Respond to email enquiries and check for course availability
• Set up new courses if/when required
• Book courses in with internal and external trainers as needed
• Create invoices
• Associated administrative tasks

Key Skills/Experience Required

• Proven understanding of sales and/or customer service
• Good organisational skills
• Strong time management
• Excellent communication skills

For more information or to apply please send your CV or contact Morgan Parkes Recruitment.

Morgan Parkes Recruitment Ltd operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

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