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For Companies At a Glance
- Tasks: Manage client enquiries and coordinate training bookings with a fun, professional team.
- Company: Join a dynamic team in Walsall focused on building great relationships.
- Benefits: Competitive salary, overtime pay, and a supportive work environment.
- Why this job: Make a real impact by helping clients and enhancing their training experience.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: Enjoy a collaborative atmosphere with opportunities for personal growth.
The predicted salary is between 25000 - 26000 £ per year.
Role Purpose
This role within the Training Co-ordination team is responsible for answering calls from new and existing clients, logging all enquiries and managing the training booking process from start to finish. This is a professional team, who prioritise building great relationships but do so with a sense of humour and teamwork.
Responsibilities
- Answer telephone calls from new and existing clients and log all enquiries onto an in house system
- Follow up any new enquiries within 24 hours
- Respond to email enquiries and check for course availability
- Set up new courses if/when required
- Book courses in with internal and external trainers as needed
- Create invoices
- Associated administrative tasks
Key Skills/Experience Required
- Proven understanding of sales and/or customer service
- Good organisational skills
- Strong time management
- Excellent communication skills
Sales/Training Coordinator in Walsall employer: High Bluff Design/Build LLC
Contact Detail:
High Bluff Design/Build LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Training Coordinator in Walsall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and team dynamics. This will help you tailor your responses and show that you’re a great fit for their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to listen actively and respond thoughtfully. This role is all about building relationships, so demonstrating your people skills is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales/Training Coordinator in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales and customer service experience, as well as your organisational skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about the Sales/Training Coordinator role. Remember, we love a bit of humour, so don’t be afraid to let your character show!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Show us you can get to the heart of the matter, just like you would with a client!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at High Bluff Design/Build LLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales/Training Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing enquiries and booking processes. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice your communication skills. Think about how you would handle different scenarios, like answering a tricky client query or following up on an enquiry. Be ready to demonstrate your ability to communicate clearly and effectively during the interview.
✨Be Organised
Highlight your organisational skills by preparing a list of questions to ask during the interview. This not only shows your interest but also helps you gather important information about the role and the team. Plus, it’s a great way to demonstrate your proactive approach!
✨Bring Your Sense of Humour
The job description mentions a sense of humour and teamwork, so don’t be afraid to let your personality shine through. Share a light-hearted story or experience that relates to teamwork or customer service. This can help you connect with the interviewers and show that you’d fit right into their professional yet fun environment.
