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- Tasks: Manage front desk operations and assist customers with vehicle rentals.
- Company: Family-run hire solutions business in Solihull with a friendly atmosphere.
- Benefits: Earn £13ph - £14.50ph, flexible hours, and supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced setting.
- Qualifications: 2 years admin experience, strong communication skills, and a full driving licence.
- Other info: Great opportunity for career growth in the vehicle rental sector.
The predicted salary is between 13 - 14 £ per hour.
Our client, a well-established, family run hire solutions business based in Solihull, are looking for a Front of House Administrator to join their busy team.
As a Front of House Administrator, you will be dealing with customers both face-to-face and over the phone, handling queries and assisting with all requirements.
Duties
- Support the smooth running of the busy reception area and dealing with all customer enquiries
- Checking vehicles in and out and allocating vehicles for collection and deliveries
- Taking payments and deposits for vehicle hires and invoicing clients
- Coordinate the vehicle workshop, including job progress, parts ordering and invoicing
- Assist with the delivery and collection of hire vehicles to business customers
- Work with internal departments to ensure the smooth execution of all on and off hire processes
- Ensure the team achieves the profit and targets set, while running the branch operation in a safe, efficient, and cost-effective manner
Key Skills / Experience Required
- At least 2 years minimum previous administration experience
- Previous experience in the vehicle rental sector; applications from those with admin and customer service skills will be considered
- Full, clean driving licence for a minimum of 12 months
- Strong organisational skills with the ability to prioritise tasks effectively
- Proficiency in using computerised systems and software applications
- Excellent typing skills with a focus on accuracy
- Strong communication skills, both written and verbal, with a professional demeanour
- Ability to work independently as well as part of a team in a fast-paced environment
In return for your hard work, you will earn between £13ph - £14.50ph salary, plus benefits.
For more information or to apply please send your CV.
Vehicle Administrator employer: High Bluff Design/Build LLC
Contact Detail:
High Bluff Design/Build LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Vehicle Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Administrator role. Highlight your previous admin experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since you'll be dealing with customers face-to-face and over the phone, it's crucial to showcase your strong communication skills. Use clear and professional language in your application to reflect this.
Be Organised: Demonstrate your organisational skills in your application. Mention any tools or methods you use to stay organised, especially in a busy environment. We love candidates who can prioritise tasks effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at High Bluff Design/Build LLC
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Administrator, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to provide excellent service and handle challenging situations.
✨Demonstrate Organisational Skills
Given the fast-paced environment, it's crucial to highlight your organisational skills. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a brief example of a time when your organisational skills made a difference in your previous roles.
✨Practice Your Communication Skills
Strong communication is key for this role. Practise articulating your thoughts clearly and confidently. You could even do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
