At a Glance
- Tasks: Provide 1st and 2nd line IT support and manage systems across Higgidy.
- Company: Join a friendly team at Higgidy, known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with out-of-hours support and diverse tech challenges.
- Why this job: Make a real difference by supporting staff and enhancing IT systems.
- Qualifications: Experience with Microsoft Office, SQL server, and hardware troubleshooting.
The predicted salary is between 36000 - 60000 £ per year.
At Higgidy there is a wide range of IT and Systems used by various departments when working in the office, remotely and in production areas. We have an exciting opportunity for a friendly, helpful and effective systems analyst to be part of the team to support the business and staff when using IT and Systems.
What will you be DOING?
- Delivering 1st and 2nd line support across Windows desktop/server OS, Active Directory, and the Microsoft 365 ecosystem (Word, Excel, PowerPoint, SharePoint, Teams).
- Administering and supporting systems used across Higgidy, our departments and group.
- Working with third‑party providers to resolve issues across a wide range of applications and equipment.
- Microsoft SQL server administration – e.g. database backups, linked servers, views, stored procedures, triggers & jobs.
- Support existing Excel-based systems that interface with MSSQL data sources, use formula & pivot tables.
- Deployment of hardware (monitors, docking stations, laptops/desktops, keyboards, mice, printers etc) including managing hardware allocated to employees.
- Providing Out of Hours support as and when required to keep critical business systems functioning.
What SKILLS do you need to have?
- Microsoft Office including Office 365 environment and applications e.g. Word, Outlook, Excel, PowerPoint, Teams, Sharepoint.
- Microsoft Forms and Power Platform (primarily Power Automate).
- Database Administration – Microsoft SQL server.
- Dealing with computer hardware, e.g. laptops, desktops, docking stations, monitors, printers and associated peripherals.
- Mobile device experience (mobile phones, Apple/android and windows mobile, ipad & other tablet devices).
- Networking experience; cabling, switches, wifi, DNS, DHCP, domains.
- Experience of Server/Comms environments.
- ERP (Access Supply Chain), MES (Mestec) & EDI experience useful.
- A/V experience (video conferencing equipment such as TVs, web cams & microphones, MS Teams and other video conference software).
System Analyst employer: Higgidy
Higgidy is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the picturesque setting of Shoreham-by-Sea. With a strong commitment to professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive environment that prioritises food safety and quality excellence.
StudySmarter Expert Advice🤫
We think this is how you could land System Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Higgidy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Higgidy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Higgidy!
✨Direct Apply to Higgidy
Let's not forget to apply directly through the Higgidy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace System Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Higgidy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Higgidy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Higgidy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
