At a Glance
- Tasks: Provide friendly IT support for Windows systems and Office 365 applications.
- Company: Join Higgidy, a vibrant company in Shoreham-by-Sea with a focus on teamwork.
- Benefits: Enjoy competitive holiday entitlement, enhanced leave, and tasty food perks.
- Other info: Be part of a supportive team with opportunities for growth.
- Why this job: Make a real difference by helping staff utilise IT effectively.
- Qualifications: Experience in IT support and a passion for problem-solving.
The predicted salary is between 30000 - 40000 € per year.
Higgidy in Shoreham-by-Sea is on the lookout for a friendly, effective IT Support Analyst to provide both 1st and 2nd line support for Windows systems and Office 365 applications. The role encompasses managing hardware, aiding with A/V setups for meetings, and collaborating with third-party support when necessary.
We offer a competitive holiday entitlement, enhanced maternity/paternity leave, and delicious food! Join our team and help support our business and staff in utilizing IT effectively.
IT Support & Systems Analyst (1st/2nd Line) – Windows & O365 in Shoreham-by-Sea employer: Higgidy
Higgidy is an excellent employer located in the picturesque Shoreham-by-Sea, offering a vibrant work culture that values collaboration and innovation. Employees enjoy competitive benefits including generous holiday entitlement and enhanced family leave, alongside opportunities for personal and professional growth within a supportive team environment. With a focus on employee well-being and a passion for delicious food, Higgidy provides a rewarding workplace for those looking to make a meaningful impact in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Systems Analyst (1st/2nd Line) – Windows & O365 in Shoreham-by-Sea
✨Tip Number 1
Network like a pro! Reach out to current employees at Higgidy on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare for potential technical assessments by brushing up on your Windows and O365 knowledge. We want to see how you tackle real-world problems, so practice makes perfect!
✨Tip Number 3
Be ready to demonstrate your soft skills! As an IT Support Analyst, being friendly and effective is key. Think of examples where you've helped others or resolved conflicts to share during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace IT Support & Systems Analyst (1st/2nd Line) – Windows & O365 in Shoreham-by-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Windows systems and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled!
Craft a Friendly Cover Letter:Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about the IT Support Analyst role at Higgidy. Let us know how you can contribute to our team!
Showcase Problem-Solving Skills:In your application, give examples of how you've solved IT issues in the past. We love candidates who can think on their feet and provide effective solutions, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Higgidy
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows systems and Office 365 applications. Be ready to discuss common issues and solutions, as well as any troubleshooting steps you've taken in the past. This will show that you're not just familiar with the software but can also handle real-world problems.
✨Show Off Your People Skills
Since this role involves providing support, it's crucial to demonstrate your ability to communicate effectively. Practice explaining technical concepts in simple terms, and think of examples where you've helped someone resolve an IT issue. A friendly attitude goes a long way!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a user struggling with a software issue or a hardware malfunction. Think through potential scenarios and your approach to resolving them. This will help you showcase your problem-solving skills and adaptability.
✨Research Higgidy and Its Culture
Familiarise yourself with Higgidy's values and work culture. Knowing about their delicious food offerings and team dynamics can help you connect your answers to their ethos. It shows genuine interest and helps you stand out as a candidate who fits well within their team.
