At a Glance
- Tasks: Manage warranty claims and maintain strong relationships with dealerships and manufacturers.
- Company: Join a family-run business with a focus on growth and employee development.
- Benefits: Competitive salary, holiday allowance, pension scheme, and car purchase options.
- Other info: Flexible part-time hours with opportunities for career progression.
- Why this job: Be part of a progressive team and develop your skills in a supportive environment.
- Qualifications: No prior experience needed; training provided for all necessary skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 25 locations across Kent, Sussex and Essex and around 600 employees covering numerous internationally recognised brands.
Responsibilities of a Warranty Administrator:
- Ensure the accurate submissions for warranty and goodwill claims on a daily basis and ensure recalls are administered.
- Weekly warranty/extended warranty debt control – assisting the accounts department in the reconciliation of the warranty payments.
- Ensure manufacturer standards are adhered to at all times.
- Maintain strong working relationships with Dealership & Manufacturers.
- Follow up on all warranty/extended warranty queries.
- Follow up on rejected warranty/extended warranty claims.
- Keep accurate records of warranty submissions, goodwill submissions, extended warranty claims, credits & rejections.
- Responsible for all building, submitting & invoicing of all warranty jobs including extended warranty claims.
Person Specification:
- Warranty or service background would be beneficial but not essential as training provided.
- Vehicle technical knowledge would be beneficial but not essential as training provided.
- Autoline / Kerridge experience would be beneficial but not essential as training provided.
- Computer literate.
- Excellent administration skills.
- Enthusiastic and approachable.
- Able to resolve problems.
- Strong teamwork approach.
- Strong organisation & time management skills.
Working Hours: 20 hours per week, Monday - Friday 09:00 - 13:00.
Benefits:
- Part of a varied and progressive dealer group with opportunities for progression and development.
- Competitive holiday allowance, pension scheme, and the option to purchase new and used cars for yourself and your family at really competitive prices.
If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.
Please note only applicants successfully shortlisted for interview will be contacted.
Warranty Administrator - JCB Skoda Worthing employer: HIDSONS LTD
At JCB Group, we pride ourselves on being a family-run business that values its employees and fosters a supportive work culture. As a Senior Service Advisor at our Eastbourne location, you'll enjoy competitive salaries, a bonus scheme, and opportunities for personal and professional growth within a dynamic team. With a focus on customer relationships and employee well-being, we offer unique benefits such as competitive car purchase options and a commitment to your development in a thriving environment.
