At a Glance
- Tasks: Welcome customers and manage their vehicle service needs with a friendly approach.
- Company: Join a family-run business experiencing exciting growth across multiple locations.
- Benefits: Enjoy competitive salary, holiday allowance, pension scheme, and car purchase discounts.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Be part of a team that values customer relationships and personal development.
- Qualifications: Passion for customer service, strong organisational skills, and sales ability required.
The predicted salary is between 13 - 14 £ per hour.
Type: Full-time
Length: Permanent
Salary: Competitive Salary plus Bonus Scheme
About Us
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 20 locations across Kent, Sussex and Essex and around 500 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS.
Description
We are currently looking for a Senior Service Advisor to join our busy team at our JCB Van Centre Eastbourne. Your role will be to receive customers and their vehicles, in a friendly and professional manner, plus discuss and confirm their requirements. You will also take responsibility for the customer relationship whilst their vehicle is in for a service or repair.
To be considered for this role, you must have a passion for delivering great customer service, be very friendly and get a buzz out of building new and lasting relationships with our customers. You will need to be methodical, self-motivated, have great organisational skills and enjoy using your sales skills to sell other products and services that the customers may want or need. You will be very influential, kind and thorough with everything you do and have the customer's best interests at heart.
Working Hours:
- Monday - Friday 08:00 - 17:30 with a 1 hour unpaid lunch break
- Saturdays 08:00 - 13:00 on a rota basis (although we are currently closed on a Saturday until further notice)
Benefits
So what will we do for you in return for your hard work and commitment? You will be part of a varied and progressive dealer group with opportunities for progression and development. We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.
If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.
Please note only applicants successfully shortlisted for interview will be contacted
Senior Service Advisor - JCB Van Centre Eastbourne employer: HIDSONS LTD
At JCB Group, we pride ourselves on being a family-run business that values its employees and fosters a supportive work culture. As a Senior Service Advisor at our Eastbourne location, you'll enjoy competitive salaries, a bonus scheme, and opportunities for personal and professional growth within a dynamic team. With a focus on customer relationships and employee well-being, we offer unique benefits such as competitive car purchase options and a commitment to your development in a thriving environment.
