At a Glance
- Tasks: Become a Kia Product Genius, sharing your passion for technology and enhancing customer experiences.
- Company: Join the family-run JCB Group, a growing dealership with a focus on innovation.
- Benefits: Enjoy competitive salary, holiday allowance, pension scheme, and exclusive car purchase options.
- Other info: Flexible working hours with opportunities for career progression and ongoing training.
- Why this job: Be an ambassador for Kia, helping customers find their perfect vehicle in a friendly environment.
- Qualifications: Confident communicator with a passion for technology and a minimum GCSE in English and Maths.
The predicted salary is between 27000 - 33000 £ per year.
About Us
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 25 locations across Kent, Sussex and Essex and around 600 employees covering numerous internationally recognised brands.
Description
Kia Product Genius Needed
We are looking to recruit a full-time Kia Product Genius to join our team at JCB Kia Bromley.
Overall Purpose of Job:
With your passion for new products, technology and customer service you will play a key role within a Kia Dealership, becoming recognised as an expert. You will enhance the customer experience by sharing your knowledge of Kia products and technology and, through effective consultation with our customers, be able to help them select the Kia vehicle that meets their needs in a non-pressurised environment.
You will work effectively with the rest of the Dealership Team, bringing skills and knowledge that will inspire customers, build commitment and loyalty and ultimately increase sales.
Key Responsibilities:
- Provide an engaging, warm first point of contact for customers, whether that’s in the showroom or when responding to digital enquiries.
- Be eager to learn and to share your knowledge with customers, using available resources and your own initiative to grow an understanding of Kia products and technologies as well as developments across the automotive industry.
- Demonstrate an enthusiastic approach when talking about the product line-up, accessories and services with a customer.
- Listen to customers to understand their needs, questions and aspirations, creating a non-pressurised, non-threatening sales environment.
- Promote the Kia brand, products and technologies, sharing information, features and benefits in a friendly, understandable way.
- Support off-site events, acting as an ambassador for your Dealership and for the Kia Brand.
- Work with others within the Dealership Team to build effective relationships, and specifically transferring customers to and from Sales Executives to complete other elements of the buying process (especially negotiation and finance).
- Complete product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact.
- Advise customers on EV ownership including EV grants, charging options and regenerative braking.
- Recognise and deal with any customer queries, issues or expressions of dissatisfaction in a positive and professional way.
- Make confident and well thought out suggestions on how the Dealership can provide an even better customer experience.
- Showroom presentation, including vehicles on display and point of sale materials.
- Ensure that demonstrators are clean, fuelled and available.
- Conduct new vehicle handovers or pre-handovers at a time that suits the customer, helping them to better understand their new car and latest technologies.
- Present new products and technology to the rest of the Sales Team.
- Support your knowledge and development through ongoing online training via Kia Academy.
Person Specification:
- Confident, dynamic and engaging (ability to become an ambassador for the Dealership and the Kia Brand).
- First class communication skills, in particular the ability to explain complex subjects in a simple, relevant way.
- Excellent customer service skills.
- Experience working in a team.
- Achieved a minimum GCSE in English and Mathematics (or equivalent).
- Passion for technology, with an interest in gadgets, IT and a good understanding of websites, smart phones and Microsoft Office.
- Flexible regarding the working week and hold a Full UK driving licence.
Working Hours:
Monday - Friday 08:30 - 17:30 with a 1 hour unpaid lunch break. Saturdays 08:30 - 17:30 with a day off in lieu. Sundays 10:00 - 16:00 on a rota basis.
Benefits:
So what will we do for you in return for your hard work and commitment? You will be part of a varied and progressive dealer group with opportunities for progression and development. We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.
If you feel this role is for you and would like the opportunity to work for a fantastic company who has its people and customers' very best interests at heart then apply online today.
Please note only applicants successfully shortlisted for interview will be contacted.
Kia Product Genius - JCB Kia Bromley employer: HIDSONS LTD
The JCB Group in Sittingbourne is an exceptional employer, offering a dynamic work environment where you can lead a dedicated team and make a significant impact on used vehicle sales. With a strong focus on employee development through VW training and competitive benefits such as a pension and generous holiday allowance, we foster a culture of growth and collaboration that empowers our staff to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Kia Product Genius - JCB Kia Bromley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Kia Product Genius - JCB Kia Bromley at HIDSONS LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including HIDSONS LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Kia Product Genius - JCB Kia Bromley. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Kia Product Genius - JCB Kia Bromley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for HIDSONS LTD:When writing your cover letter, make sure to tailor your message specifically for HIDSONS LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at HIDSONS LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show HIDSONS LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show HIDSONS LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with HIDSONS LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
