At a Glance
- Tasks: Welcome guests and lead a dynamic reception team in a vibrant restaurant.
- Company: Michelin-starred HIDE restaurant, known for its urban oasis vibe.
- Benefits: Training, career growth, staff discounts, and fun social events.
- Other info: Flexible hours with opportunities for immediate start and career advancement.
- Why this job: Join a prestigious restaurant and make every guest's experience unforgettable.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 15 - 20 € per hour.
About the role
We are recruiting an experienced Reception Manager for the Michelin* HIDE restaurant, an urban oasis with three floors and two dining rooms.
Key Responsibilities
- Greeting guests and being the first point of contact.
- Ensuring a pleasant welcome and fond farewell for all guests.
- Managing the cloakroom service.
- Seating guests and informing management of any requirements.
- Leading and supporting the reception team during service.
- Managing rota planning and team organisation.
- Training and mentoring junior reception team members.
- Flexibility in working days and hours.
- Availability to work evenings and weekends, including bank holidays.
- Using SevenRooms to maximise restaurant capacity.
- Menu and table plan printing.
- Supporting the restaurant team to turn tables efficiently.
- Reporting and resolving any operational issues with the relevant manager.
This position is hourly paid and available for an immediate start.
Benefits
- Dedicated training from the managerial team.
- Clear career prospects and promotion from within.
- Anniversary meal voucher.
- Summer social and Christmas event.
- Generous staff discount at HIDE.
- Discount at Hedonism Wines.
- Cycle to Work Scheme.
Reception Manager employer: HIDE
At HIDE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development for our team members. As a Reception Manager, you will benefit from dedicated training, clear career progression opportunities, and a supportive environment where your contributions are valued. Located in the heart of the city, our Michelin-starred restaurant provides unique perks such as generous staff discounts and exciting social events, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Make sure you know the restaurant inside out! Familiarise yourself with HIDE's menu and vibe so you can chat confidently about it during your interview. It shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your greeting skills! As a Reception Manager, you'll be the first face guests see. Role-play with a friend or in front of a mirror to nail that warm welcome and professional presence.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led a team before. Highlight your experience in training and mentoring, as this is key for managing the reception team at HIDE.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A warm and friendly tone can really make a difference, especially for a role like Reception Manager.
Tailor Your Application:Make sure to tailor your application specifically for the Reception Manager position at HIDE. Highlight relevant experience and skills that match the job description, like managing teams or ensuring guest satisfaction. We love seeing how you connect your background to our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key achievements or responsibilities from your previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at HIDE. We can’t wait to hear from you!
How to prepare for a job interview at HIDE
✨Know the Restaurant Inside Out
Before your interview, make sure you research Michelin* HIDE thoroughly. Familiarise yourself with their menu, dining concept, and overall vibe. This will not only impress the interviewers but also help you articulate how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, training staff, and resolving conflicts. Use specific examples that highlight your ability to motivate and support your team during busy service times.
✨Demonstrate Flexibility and Availability
This role requires flexibility in working hours, including evenings and weekends. Be upfront about your availability and willingness to adapt to the restaurant's needs. Showing that you're ready to jump in when needed will set you apart from other candidates.
✨Familiarise Yourself with SevenRooms
Since the role involves using SevenRooms to manage reservations and maximise capacity, it’s a good idea to learn the basics of this system beforehand. If you have experience with similar reservation systems, mention it during the interview to demonstrate your tech-savviness.
